Jay Bitsack Email & Phone Number

Bethlehem, Pa, Us

Leading The Way In Building Distinctive Competencies & Competitive Capabilities.

VP/Practice Director – Business / Technology / TLS Transformation Consulting Services June 01 - Present- leveraged a diverse (virtual) pool of consulting resources to design, develop, and deliver a one-stop-shopping portfolio of transformation services focused on enabling companies to rapidly adapt to and prevail against changing market pressures.- facilitated the strategic planning, organizational learning and development, and structured approaches needed to build/implement new… Show more VP/Practice Director – Business / Technology / TLS Transformation Consulting Services June 01 - Present- leveraged a diverse (virtual) pool of consulting resources to design, develop, and deliver a one-stop-shopping portfolio of transformation services focused on enabling companies to rapidly adapt to and prevail against changing market pressures.- facilitated the strategic planning, organizational learning and development, and structured approaches needed to build/implement new internal and external competencies, together with the technology-based solutions supporting mission-critical “front” and “back office” processes.- conducted high-profile business, technology, and TLS (TOC, Lean, Six Sigma) transformation initiatives designed to create new competitive capabilities in mission-critical areas within client companies including: customer/supplier relationship management, product/service innovation, demand fulfillment / supply chain management, cost/quality/response performance, and go-to-market strategies.- enhanced the individual and organizational competencies needed to make the LEAN transformation journey by developing and delivering customized workshops and transformation initiatives focused on team-building, front-line leadership, rapid/adaptive problem-solving, TRUE LEAN THINKING AND BEHAVING, process redesign, and change management.- engaged in new business development and client relationship management by developing new service offerings, designing holistic solutions for improving overall business performance, and structuring engagements to meet the needs and existing capabilities of client organizations. Show less

Pioneering Advanced (Enterprise Class) Front And Back Office Solutions.

- performed a hands-on leadership role in building and managing a global solutions practice.- for multiple Fortune 500/1000 clients, led cross-functional teams in the development and implementation of enterprise-wide CRM and SCM solutions designed to achieve world class competitive performance and rapid adaptation capabilities.- applied a combination of process reengineering, technology transformation, and change management approaches resulting in major improvements in the areas of… Show more - performed a hands-on leadership role in building and managing a global solutions practice.- for multiple Fortune 500/1000 clients, led cross-functional teams in the development and implementation of enterprise-wide CRM and SCM solutions designed to achieve world class competitive performance and rapid adaptation capabilities.- applied a combination of process reengineering, technology transformation, and change management approaches resulting in major improvements in the areas of end-to-end process integration, demand/service response performance, and customer loyalty, cost/quality improvement, and customer acquisition and retention/satisfaction. Show less

- planned and led major business and technology transformation initiatives in the manufacturing and automotive sectors directed at building and enhancing competitive performance capabilities related to product quality, process efficiency, customer service and support, and supplier/partner relationship management.

Mba, Strategic Planing & Competitive Analysis

Ms, Occupational Health/Industrial Hygiene + Toxicology

Bs, Chemistry

Education record

* Lean Certification NIST/MEP completed * Large Account Management Process Miller-Heiman completed * Mechanical Maintenance Technician.