Jay Bodnar Email & Phone Number

Toronto, Canada Area

• System Administrator for 30+ servers• Implemented and provide ongoing administration of SCCM current branch for software deployment, system provisioning, migration and monitoring• Create, maintain and monitor security policies though Carbon Black Protection and Microsoft Endpoint taking remediation action any related related alerts• Create and maintain firm Desktop Policy through scripting, GPO and Active Directory management• Provide patch management and remediation… Show more • System Administrator for 30+ servers• Implemented and provide ongoing administration of SCCM current branch for software deployment, system provisioning, migration and monitoring• Create, maintain and monitor security policies though Carbon Black Protection and Microsoft Endpoint taking remediation action any related related alerts• Create and maintain firm Desktop Policy through scripting, GPO and Active Directory management• Provide patch management and remediation through WSUS administration• Provide ongoing administration and implementation assistance for Microsoft SharePoint• Execute database server and client upgrades to current implementations while maintaining minimal downtime• Manage Server performance using VMware ESXi• Ensure server uptime availability and accessibility to all firm members• Manage web services both on premise and in the cloud Show less

• Provided effective front line IT support for 500 plus lawyers and staff• Consistently upheld response and solution times with after hours on call support and collaborative escalation issue resolutions• Ensured uninterrupted staff use of Blackberry Enterprise Server, Microsoft Active Directory, OpenText DM, Citrix, Microsoft Exchange, EAS and a variety of virtualized servers• Tested and implemented new hardware and software and generated documentation for new process and… Show more • Provided effective front line IT support for 500 plus lawyers and staff• Consistently upheld response and solution times with after hours on call support and collaborative escalation issue resolutions• Ensured uninterrupted staff use of Blackberry Enterprise Server, Microsoft Active Directory, OpenText DM, Citrix, Microsoft Exchange, EAS and a variety of virtualized servers• Tested and implemented new hardware and software and generated documentation for new process and services• Provided installation, configuration, testing and troubleshooting services for firm desktop refresh• Produced documentation and delivered training for firm members on the use of varying software Show less

• Successfully resolved variety of technical calls relating to various software and hardware builds within the General Motors (GM) working environment• Managed 4000 Active Directory User and Computer accounts within the GM Canada work environment• Team Lead working on the Engineering Design Workstation Support (EDWS) contract and playing a pivotal role in the transition of these services to the Canadian Service Desk• Provided support for the software migration of 4000 users located… Show more • Successfully resolved variety of technical calls relating to various software and hardware builds within the General Motors (GM) working environment• Managed 4000 Active Directory User and Computer accounts within the GM Canada work environment• Team Lead working on the Engineering Design Workstation Support (EDWS) contract and playing a pivotal role in the transition of these services to the Canadian Service Desk• Provided support for the software migration of 4000 users located on multiple Canadian sites from Windows 2000 to Windows XP and Lotus Notes v5 to Lotus Notes v6.5.4• Produced daily analytics reports for management• Authored, edited and published troubleshooting documents to the Global Knowledge Base for instructional use by agents Show less