Jay Bolden

Jay Bolden Email and Phone Number

Banking Manager l Business Operations Leader | Program Manager @ Simmons Bank
pine bluff, arkansas, united states
Jay Bolden's Location
Fort Worth, Texas, United States, United States
About Jay Bolden

Dynamic Recruiter and HR Professional who combines proven success in business and operational leadership with demonstrated abilities to manage full-cycle recruiting. A relationship-centric business partner who cultivates strong relationships with hiring teams, candidates, and team members. Expertise includes building and leading high-performing teams through training, professional development initiatives, and performance management. HR Generalist with extensive experience in employee relations. An exceptional communicator who casts a shared vision and creates buy-in among team members across the organization.CORE COMPETENCIES:Team Leadership: Built, led, and developed teams of up to 100 direct and indirect reports, including performance management, coaching, professional development, PIPs, SMART goal setting, and metrics tracking. Leveraged performance data to drive coaching strategies and improve performance, including sales, placements, submittal tracking, and time-to-fill. People Engagement: Proven track record of engaging internal and external stakeholders to unify efforts and create a shared vision among hiring teams, customers, client stakeholders, and applicants.Communication: Fostered collaboration and constructive feedback among cross-functional teams in fast-paced, highly competitive environments. Skilled at delivering consultative feedback to internal and external stakeholders at every level of the business.Talent Acquisition: Sourced, screened, and hired employees to fill critical roles, including executive leadership, creative content, merchandising, middle-managers, recruiters, and software developers. Hired over 100 seasonal employees annually for JC Penney.Operational leadership: Demonstrated history of leading operational strategies through significant events and changes, including overseeing SOX compliance and development processes to track product and service delivery to meet SOX guidelines. Project Management: Evaluated the technology roadmap and architected a project strategy to deliver technology solutions that improve business and operations. Managed relationships with project stakeholders and tracked deliverables, including conducting the final walk-through and inspection, managing inventory, and overseeing the project budget.Budgeting, Coaching, Collaboration, Community Relations, Critical Thinking, Customer Service, Employee Relations, Human Resources, Integrity, Leadership, Onboarding, Operations, Problem Solving, Project Management, Recruiting, Scheduling, Stakeholder Management, Talent Acquisition, Training

Jay Bolden's Current Company Details
Simmons Bank

Simmons Bank

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Banking Manager l Business Operations Leader | Program Manager
pine bluff, arkansas, united states
Website:
simmonsbank.com
Employees:
2150
Jay Bolden Work Experience Details
  • Simmons Bank
    Dual Branch Financial Center Manager
    Simmons Bank Nov 2023 - Present
    United States
  • Career Resource Services
    Talent Acquisition Consultant
    Career Resource Services 2023 - Present
    Dallas-Fort Worth Metroplex
    Build talent pipeline through sourcing/conducting research to fill client openingsConduct candidate screening and provide feed back to hiring managersConduct reference checksClient relationship managementClient industries to include higher education, k-12, technology, medical device and retail
  • Solo Stove
    Human Resources Recruiter
    Solo Stove Feb 2022 - Nov 2022
    Grapevine, Texas, United States
    Managed full-cycle recruiting for internal requisitions, including job intake calls, sourcing, and screening candidates, coordinating interviews, extending offers, overseeing background checks, and onboarding new employees. • Reviewed resumes and verified credentials to ensure candidates met the required skills for the open requisition. • Sourced and engaged students with diverse backgrounds to support organizational DE&I initiatives. • Prepared candidates for interviews by providing detailed information on the company, team, and opportunity. • Cultivated strong relationships with hiring managers and served as a trusted advisor regarding the status of the market. • Organized and presented post-interview feedback to drive hiring decisions and deliver positive candidate experiences. • Managed the offer process, including verbal offers, salary negotiations, written offers, and onboarding.
  • Procore Technologies
    Revenue Support Supervisor
    Procore Technologies Jun 2021 - Dec 2021
    Dallas-Fort Worth Metroplex
    Recruited to join the Procore Technology team as the Revenue Support Supervisor, tasked with driving strategic revenue growth and identifying opportunities to improve the operational efficiency of revenue cycles. • Reviewed and prioritized client requests and assigned them to team members based on expertise and workload. • Analyzed existing workflows and procedures and identified opportunities for improvements and modifications. • Developed and presented proposals to improve the efficiency and effectiveness of existing organizational efforts.
  • Fifth Third Bank
    Financial Center Manager
    Fifth Third Bank May 2019 - Jun 2021
    Tennessee
    Served as the Finance Center Manager for the Franklin branch and oversaw operations, people strategies, risk management, community relationships, branding initiatives, and compliance with established policies and procedures. • Led branch recruitment initiatives, including sourcing, screening, interviewing, and hiring candidates. • Coached, mentored, and led a team of five employees, including training and performance management.• Developed and implemented an operational strategy to drive business results and achieve challenging goals. • Analyzed performance data to monitor progress against individual goals and coached team to improve performance. • Drove the achievement of revenue goals through deposit growth, household growth, and customer retention. • Increased market share in a highly competitive space through customer outreach, brand loyalty initiatives, winning new business, and growing business with existing relationships through consultative sales strategies. • Established strategies to support primacy and retention through digital adoption and smooth onboarding processes.• Cultivated employee engagement through daily huddles, team-building activities, and one on one coaching sessions.
  • Verizon Wireless
    Solutions Manager
    Verizon Wireless Jan 2013 - Apr 2019
    Greater Nashville Area, Tn
    Managed daily operations for Franklin, TN, and managed a team of 20 team members. Supported employee relations (ER), introduced recognition programs, managed retail inventory, and oversaw business operations. • Led all aspects of Human Resources, performance management, and employee relations for 20 team members. • Oversaw store scheduling to ensure coverage during peak times and consistently provide positive customer experiences.• Created a positive work environment and culture by casting a shared vision and creating buy-in among team members. • Maintained a positive environment in a fast-paced, high-demand sales environment while fostering strong communication and collaboration among team members and driving team efforts to achieve target goals. • Investigated employee relations claims and partnered with legal and HR teams to craft responses and corrective actions. • Managed business operations, including budgeting, forecasting, inventory control, safety, security, and reporting.
  • Jcpenney
    Assistant Store Manager
    Jcpenney 2004 - 2012
    Greater Nashville Area, Tn
    - Human Resources and General Operations: Accountable for scheduling store support resources and managing payroll budget. Oversees associate Human Resources tasks in compliance with state laws and company policies. Partners with Loss Prevention and models behavior that will help meet store shrinkage plan. Owns Inventory Management Processes, and oversees all Cash Office functions. Actively engages the custodial and facilities maintenance team to ensure daily cleanliness, maintenance and safety standards are met.- Talent Acquisition & Training: Proactively recruits and screens talent. Partners with the General Manager on succession planning for the store. Ensures that new hire orientation and on-going training is scheduled and delivered to associates.- Team Development: Drives the development and training of all associates. Coaches in the moment; addresses performance issues and plans.- Customer Service & Sales: Models and holds team accountable for outstanding customer service. Oversees store processes to ensure orders are completed in an efficient and timely manner to drive jcp.com sales.- Omnichannel /Stock/Replenishment / Pricing & Signing: Owns the jcp.com orders process. Ensures door to floor and replenishment processes are executed per company guidance. Ensures the timely execution of all promotional and clearance signing as well as the completion of price change ticketing per company direction.- Performance Standards: Consistently meets established performance standards, including (but not limited to) product and service sales, customer service, profit, productivity, and attendance.
  • Nissan Motor Acceptance Company
    Contract Processing/Compliance Analyst
    Nissan Motor Acceptance Company 2001 - 2003
    Irving, Texas
    - Answer dealer calls related to funding- Analyze lease and retail contracts to insure they are within NMAC guidelines and regulations- Work with supervisors on escalated issues
  • Alcatel-Lucent Enterprise
    Installation Project Manager (Sbc Account)
    Alcatel-Lucent Enterprise 1999 - 2001
    Plano, Texas
    - Supervise installation activities of subcontractor technicians installing Alcatel’s Xconnect product- Conduct customer acceptance testing- In-process quality audits and inspections- Interface directly with customers on service related issues- Perform site survey for installation materials and engineering requirements- Must maintain a high level of detailed knowledge regarding installation quality standards and procedures in a Telco Central Office environment for digital products

Jay Bolden Education Details

Frequently Asked Questions about Jay Bolden

What company does Jay Bolden work for?

Jay Bolden works for Simmons Bank

What is Jay Bolden's role at the current company?

Jay Bolden's current role is Banking Manager l Business Operations Leader | Program Manager.

What schools did Jay Bolden attend?

Jay Bolden attended Belmont University, The University Of Southern Mississippi.

Who are Jay Bolden's colleagues?

Jay Bolden's colleagues are John Plummer, Kensy Araujo Brackett, Mark Chapman, Caroline Butler, Lakeisha Melvin, Steven Linder, Katherine Killough.

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