Jay Burch Email & Phone Number

Maryland Heights, Mo, Us

Maryland Heights

Maryland Heights Mo

DexYP’s Sales Engineers-MDMs are responsible for partnering with their Sales Regional Vice Presidents-Executive Market Manager, Sales Managers and Sales Executives to meet client needs and generate revenue - adding to the bottom line in their assigned regions and multiple markets. The Sales Engineer-MDM is the product and program configuration expert in their markets with extensive knowledge of DexYPs digital ad products, print products and services - both in how they work and how they work together. The Sales Enginee-MDMs is client-facing and focused on the highest value and most complex accounts in the market. Sales Engineers team with sales managers and representatives for pre-sale guidance and post-sales implementation, and their time is prioritized to be actively involved in face-to-face sales consultations with clients to understand their needs and design solutions. Sales Engineers-MDMs are highly expert in DexYP’s digital marketing products and services, and as such are also relied upon to support product rollouts, sales development and adoption by the sales team they support. Sales Engineers are especially relied upon to team with sales managers and reps to overcome performance and technical challenges by competitors or clients’ internal agents to unseat DexYP’s position with clients. The DexYP Sales Engineer MDM must command the respect of the local sales team for a combination of their product expertise, their ability to present to and consult with clients and to develop the capabilities of the sales staff.

Maryland Heights, Mo.

Drive accountability across organizations, holding management and employees accountable to meet SLA's.Responsible for forecasting the sales and product mix to determine required resources for fulfillment.Proactively monitor, review, and have ultimate responsibility for end to end management of all processes related to order fulfillment.Responsible for backlog management for all local teams to ensure on time & complete product fulfillment.Primary management resource to handle critical customer issues linking sales, production scheduling, customer care, retention, and credit.Oversee and drive accountability across organizations to ensure expeditious/timely completion of all post sale queries.Conduct delinquent customer account reviews with sales and develop strategies for accounts at risk of credit approval.Discover and share key customer insights, which will be instrumental in developing strategic planning, marketing, product development, and overall customer experience improvement.Monitor and improve the effectiveness of the Center's operating systems and procedures.

Maryland Heights Mo. 63143

YP the leads leader, connecting businesses to customers looking for what they do and where they do it!!Retention Account Manager/ Relationship Manager5/20/13- to present- Specialist in using management resources to retain customers and troubleshoot existing problems on preferred accounts.- Catalyst of measures to improve company Net Promoter Score.-Accomplished Sales Professional with a six year history of sales success.-Proven ability to grow revenue streams through warm transfer sales, cold callsales, face to face route sales, and retention management up-sales and saves.Expertise- Presentations and Proposals - Closing Strategies- New Account Development - Account Retention- Lead Qualification - Product Knowledge/PlacementProfessional ExperienceCyber Sales Representative/ Warm Transfer Representative, Deal of the Day, and Direct Mail/ Retention Account Manager 7/21/2009 to 5/20/2013-Worked various outbound campaigns and participated in various mentor programsto transition new hires.- Achieved Yearly objective at 118% in 2010- Achieved Yearly objective at 106% in 2011– Was the leading Print Salesman in Outbound in 2011.- Achieved Yearly Objective at 166% in 2012.- The only Cyber Representative ever to have 2 separate $100, 000 months inOutbound.Direct Mail/ Retention Account Manager 1/7/2013 to 5/20/2013- Sold Internet advertising to 15% of the accounts handled in the 1st quarter

Bachelor Of Business Administration (B.B.A.), Marketing

Activities and Societies: College Basketball Player

Education record

Education record

Education record