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Jay Burns Email & Phone Number

Director - Quality, Service, and Support at Centuri Group, Inc.
Location: Greater Phoenix Area, United States 5 work roles 5 schools
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Current company
Centuri Group, Inc.
Role
Director - Quality, Service, and Support
Location
Greater Phoenix Area, United States
Company size
1800 employees

Who is Jay Burns? Overview

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Quick answer

Jay Burns is listed as Director - Quality, Service, and Support at Centuri Group, Inc., a with 1800 employees, based in Greater Phoenix Area, United States. AeroLeads shows a matched LinkedIn profile for Jay Burns.

Jay Burns previously worked as Director - Quality, Service, & Support at Centuri Group, Inc. and Senior Manager of Quality Assurance at Centuri Group, Inc.. Jay Burns holds Master Of Business Administration - Mba, Business Administration And Management, General from University Of Phoenix.

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Email format at Centuri Group, Inc.

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Centuri Group, Inc.

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Profile bio

About Jay Burns

Strong servant leader with a proven track record of building customer-focused, cross-functional technical teams which deliver manual and automated solutions in continually changing dynamic environments. An adept leader with a reputation for improving productivity, driving efficiencies, and developing resources in the public infrastructure, airlines/aviation, real estate and corporate relocation industries. Skilled professional in management, Agile/DevOps, Scrum, and quality assurance with an MBA who has an extensive background of developing relationships with executives and stakeholders. Highly proficient in identifying process improvements, sharing solutions, and implementing effective changes. Strong internal and external relationship management skills based on communication, trust, and data-driven decision making.

Current workplace

Jay Burns's current company

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Centuri Group, Inc.
Centuri Group, Inc.
Director - Quality, Service, and Support
Phoenix, AZ, US
Website
nextcenturi.com
Employees
1800
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5 roles

Jay Burns work experience

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Director - Quality, Service, & Support

Centuri Group, Inc.

Phoenix, Arizona, Us

Overall leader for all software quality assurance, service desk, desktop hardware asset management, mobile management, and corporate audio/video support. Coordinate all facets of QA testing across 27 applications including SAP and Salesforce. Oversee service desk performance and problem resolution for more than 6,000 employees. Provide direction on maintaining and timely distribution of computers and mobile devices for 8,000 employees. Responsible for all audio/video functionality throughout the corporate office including executive conference rooms.

Senior Manager Of Quality Assurance

Centuri Group, Inc.

Phoenix, Arizona, Us

Overall leader and manager of the Route One (SAP upgrade) testing project for all releases. Coordinate all facets of testing across the SAP application and area middleware tools. Set the overall direction of the testing program through critical thinking, visioning, and applying industry best practices. Evolve software development methodologies and adopt new philosophies while implementing state of the art tools and practices.

Oct 2020 - Jun 2022

It Manager/Qa Manager/Qa Lead

American Airlines

Dallas-Fort Worth, Texas, Us

Manage IT professionals during the development, testing, and deployment process utilizing agile and DevOps methodologies. Teams care for the mission-critical airport agent applications (QIK CHK, SPOT, GateReader, Cabin Clean, and NextGen) used for customer handling, the boarding process, and plane hygiene for all flights/airports including OneWorld and Star Alliance carriers. This includes management of quality efforts for the most successful merger in airline history. Actively fulfilling scrum master, BA, or quality engineer upon need.

Oct 2011 - Sep 2020

Business Analyst

Prudential Financial

Newark, New Jersey, Us

Handled QA and UAT test efforts which consisted of more than 600 changes annually into the production environment for more than 400 PRERS applications based on over 150 technologies. Led the testing of Real Estate and Relocation related applications which included CRM, mainframe, web-based systems, data warehouses, Business Intelligence, & client server applications.

Oct 2001 - Oct 2011
Team & coworkers

Colleagues at Centuri Group, Inc.

Other employees you can reach at nextcenturi.com. View company contacts for 1800 employees →

JM Jeff Miller Jeff Miller Colleague at Centuri Group, Inc.Phoenix, Arizona, United States View → AM Amy Mock Amy Mock Colleague at Centuri Group, Inc.Buckeye, Arizona, United States View → VS Vanessa Sanchez Vanessa Sanchez Colleague at Centuri Group, Inc.Houston, Texas, United States View → DS Daud Sianturi Sianturi Daud Sianturi Sianturi Colleague at Centuri Group, Inc.Indonesia View → SS Sydney Stautberg Sydney Stautberg Colleague at Centuri Group, Inc.Scottsdale, Arizona, United States View → BM Brianna Meier Brianna Meier Colleague at Centuri Group, Inc.Peoria, Arizona, United States View → JT Jack Tribe Jack Tribe Colleague at Centuri Group, Inc.Fairfield, Illinois, United States View → PR Paige Reid, Asp Paige Reid, Asp Colleague at Centuri Group, Inc.Scottsdale, Arizona, United States View → AS Ann Seiden Ann Seiden Colleague at Centuri Group, Inc.Phoenix, Arizona, United States View → WS Wesley Soyster Wesley Soyster Colleague at Centuri Group, Inc.Greater Pittsburgh Region, United States View →
5 education records

Jay Burns education

Master Of Business Administration - Mba, Business Administration And Management, General

University Of Phoenix

Bachelor Of Business Administration - Bba, Business Administration And Management, General

W. P. Carey School Of Business – Arizona State University

Associate Of Science - As, General Studies

Phoenix College

Associate Of Arts - Aa

Phoenix College

Certified Scrum Master

Scrum Alliance
FAQ

Frequently asked questions about Jay Burns

Quick answers generated from the profile data available on this page.

What company does Jay Burns work for?

Jay Burns works for Centuri Group, Inc..

What is Jay Burns's role at Centuri Group, Inc.?

Jay Burns is listed as Director - Quality, Service, and Support at Centuri Group, Inc..

Where is Jay Burns based?

Jay Burns is based in Greater Phoenix Area, United States while working with Centuri Group, Inc..

What companies has Jay Burns worked for?

Jay Burns has worked for Centuri Group, Inc., American Airlines, and Prudential Financial.

Who are Jay Burns's colleagues at Centuri Group, Inc.?

Jay Burns's colleagues at Centuri Group, Inc. include Jeff Miller, Amy Mock, Vanessa Sanchez, Daud Sianturi Sianturi, and Sydney Stautberg.

How can I contact Jay Burns?

You can use AeroLeads to view verified contact signals for Jay Burns at Centuri Group, Inc., including work email, phone, and LinkedIn data when available.

What schools did Jay Burns attend?

Jay Burns holds Master Of Business Administration - Mba, Business Administration And Management, General from University Of Phoenix.

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