• Gained and applied knowledge of mail regulations, policies and procedures of the U.S. Postal Service while performing daily duties.• Checked all mail and parcels for suspicious or hazardous materials with established best practices.• Distinguished between non-accountable and accountable mail to provide the customer with proven tracking methods for their packages.• Applied safe lifting and handling procedures to avoid accidents when gathering and delivering heavily loaded mail and office material.• Sourced corrective mailing addresses for items deemed undeliverable.• Checked and walked around mail vehicle to ensure it was safe and drivable.• Expedited mail to the customer in a timely manner with excellent customer service.• Expertly sorted, handled, and delivered mail in accordance with USPS guidelines, while preventing delays in delivering mail to their appropriate parties.• Effectively performed time management wisely to map out the most effective route to avoid any delivery mishaps and time delays.• Utilized handheld computerized equipment to keep track of all delivered materials.

• Performed all required safety procedural checks on received and shipped parcels. • Executed all duties related to outbound shipments, pickups, and deliveries.• Prepared all invoicing, airway bills, and related international shipment documents.• Provided full consultation services on international shipments including freight or postal rates estimates.• Recorded all shipment costs and weights in a company unique database. • Tracked all outbound shipments though the use of the EDI tracking system.• Maintained contact with clients for status updates of their shipment, as well as any occurrences where a delay was incurred. • Analyzed monthly shipment reports to determine branch performance against past business quarters. • Determined best ways to improve all mail handling functions following review of previous business reports.

• Provided answers for all degree application checks and graduation status for student inquiries.• Collaborated with other key campus offices to provide up-to-date information on veteran students.• Prepared, packaged, labeled, and mailed both domestic and international official college documents.

Provided repair on all wheel vehicle and track vehicle.Assistant supervisor.Translator during tour in Korea.