Jay Chambers Email & Phone Number

Louisville, Kentucky, United States

Develop customer service policies, procedures, and standards.Improve customer and associate experience.Create and execute strategies to improve retention, generate revenue, and improve client experience.Analyze customer service surveys and provide data to associates, leaders, and strategy department with efforts to reais Overall Satisfaction scores.

Louisville, Kentucky, United States

Columbia, South Carolina Area

- Develop and maintain relationships with players, city and venue administrators.- Identify potential industry trends, market opportunities and brand distinction.- Work with team to determine rules and policies for leagues and sports.- Assist with the decisions of hiring new employees.- Plan recreational activities to increase brand awareness. - Organize.

Assist with preparation and manage ticket operations of all major events.Manage and oversee ticket operations of all varsity sports.Enter and process daily orders and requests.Print and distribute tickets and invoices daily.Authorize, settle, and audit daily cash, check, and credit card batches.Oversee player-guest, staff, and student ticketing and.

Managed ticket window during Washington Redskins games. Includes assisting customers, using computerized ticketing system and managing cash drawer.Built relationships with new and present customers with the goal of selling and up-selling tickets. Accounted for administrative functions related to ticket holders, including packaging and sending tickets, and.

Managed student athletes on daily basis, making difficult decisions in a timely manner.Recruited and trained officials and athletes.Officiated and maintained games, ensuring intramural sports risk management policies are followed.Created league and tournament schedule for athletes and officials.Assisted with decisions on important budget issues.Aided in.

Promoted and developed Yearly Equitable Seating program, including drafting letters to former University of South Carolina athletes.Built relationships with new and current donors.Marketed and communicated program to past, present, and future donors.Managed and maintained donor account information.Assisted parking department with new parking plan.Set up.

Managed ticket window during Columbia Inferno hockey games.Interacted with customers in person at box office window and over phone.Process orders using the Choice computerized ticketing system.Sold tickets to customers and manage cash drawer.