Jay Chance Email & Phone Number

Diligently monitor research requests in order to efficiently find solutions and solve the problems presented by representatives and others.Successfully coach team members to excel in their performance and compliance with quality, schedule adherence and availability standards.Prepared detailed reports with weekly and monthly updates to show key performance.

Greater Seattle Area

Successfully collaborate with Washington State Department of Transportation to keep tolling systems running at a 99.8 percent capture rate for the SR-167, I-405, and SR-520 bridge. Proven ability to implement company policies, technical procedures and standards for preserving the integrity and security of data, reports and access.Excel in monitoring.

Greater New York City Area

Spearheaded Credit Card Tolling project on Throgs Neck Bridge, resulting in fewer vehicle turn arounds and deferred payments.Excelled in collaborating with Metropolitan Transportation Authority to keep tolling systems running at a 99.8 percent capture rate for the Midtown Tunnel, Brooklyn Battery Tunnel, Henry Hudson Bridge, Verrazano Bridge, Cross Bay and.

Lynnwood, Washington

Excelled in leading and mentoring 12 tenured employees to become a cohesive unit achieving and exceeding set metrics.Provided coaching and mentoring to help team members become more effective and efficient comcast employees.Solved unresolved customer issues.Facilitated inter-departmental communication to effectively provide customer support.

Jackson, Mississippi Area

Oversaw inventory and office supply purchases.Kept organized documentation of prescription refill information for office of 4 physicians.Liaised with vendors to order and maintain volatile inventory for physicians and office supplies.Managed the front office patient medical files and physician’s schedules.Successfully composed effective accounting reports.

Santa Rosa Beaches

Communicated with traumatized and injured people to determine medical needs, emergency origins and number of persons in need of rescue.Responsible for several beaches and the clients that visited the beaches with a proven ability to educate patrons, train new recruits, and manage emergencies.Educated patrons in a clear concise manner informing them of the.

Successfully assisted the doctor of the clinic with appointments and surgeries. Maintained the schedule for clinic and was responsible for the inventory management.Customer Service – Proven ability to take care of clients by scheduling appointments, assisting the doctor with appointments, and helping them with their inventory requests.Inventory – Procured.

• Managed tasks and goals in a labor-intensive environment trying to handle things in the most effective and efficient way to please customers
• Managed employees in a labor intensive environment –
• Take initiative When making decisions pertaining to job locations and situations