Jay Chang Email and Phone Number
Jay Chang personal email
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Jay Chang is a Quality and EHS Director, Asia Pacific Group at Parker Hannifin. He possess expertise in six sigma, quality management, continuous improvement, quality system, supply chain and 12 more skills. He is proficient in English.
Parker Hannifin
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Quality And Ehs Director, Asia Pacific GroupParker HannifinShanghai, China -
Quality, Asia Pacific GroupParker Hannifin Sep 2013 - PresentShanghai/Hong KongDevelop and implement the group’s Asia Pacific quality strategy based upon business needs. Audit division quality systems on a regular basis providing feedback and direction as needed. Provide leadership, guidance and quality management support to divisions within the group. Establish, maintain and optimize effective quality management systems. Create and implement quality plans to achieve the levels of quality established through organizational goals, customer expectations, related… Show more Develop and implement the group’s Asia Pacific quality strategy based upon business needs. Audit division quality systems on a regular basis providing feedback and direction as needed. Provide leadership, guidance and quality management support to divisions within the group. Establish, maintain and optimize effective quality management systems. Create and implement quality plans to achieve the levels of quality established through organizational goals, customer expectations, related stakeholders and market competition. Enhance and improve the group’s products and services through the implementation of ISO 9001, QS-9000, or ISO/TS 16949. Promote the use of problem-solving tools, prevention methods, quality-at-the-source and continual improvement techniques. Facilitate group quality improvement through division improvement plans and group quality council.Reports to the Asia Pacific group president. As management’s representative for quality at the group level, manages resources and coordinates the implementation of quality management systems, standard procedures, and best practices between divisions and various plant locations to cost-effectively facilitate quality and compliance. Routinely interacts with relevant Parker divisions, cross-functional disciplines, customers, field sales, group/corporate management and suppliers. Show less
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Quality Director Of Ap, Global Supply ChainSchneider Electric Dec 2011 - Jun 2013Shanghai, ChinaCustomer Satisfaction and Quality for Asia Pacific of Global Supply Chain.• Manage Customer Satisfaction & Quality network within GSC AP for manufacturing and Logistic quality perimeter, and play the active role as interface with other BUs and Corporate Quality organization.• Implement operational techniques and perform activities in quality process audit, quality tools training, coaching and quality forum, aimed both at monitoring and improving unsatisfactory process performance at… Show more Customer Satisfaction and Quality for Asia Pacific of Global Supply Chain.• Manage Customer Satisfaction & Quality network within GSC AP for manufacturing and Logistic quality perimeter, and play the active role as interface with other BUs and Corporate Quality organization.• Implement operational techniques and perform activities in quality process audit, quality tools training, coaching and quality forum, aimed both at monitoring and improving unsatisfactory process performance at relevant stage of the quality loop.• Established the industrial platform and driving effectiveness on Lean 6 sigma projects, best practice sharing, SPC and Schneider Production System deployment.• Be the main interface/interlocutor between GSC AP and all quality stakeholders, Corporate Quality team, Business Unit and countries organization.• Provide a clear vision of the quality within GSC AP (monthly Dashboard, Quarterly Business Review, main issue and progress of action plan…) Show less -
Quality Director, Customer Quality EngineeringChimei Innolux Corporation Mar 2010 - Nov 2011Shanghai, China• Leading and be responsible the global customer quality engineering organization for all Business Units, includes of Tele communication, Smartphone and Automotives. • Ensure all projects comply to the Product Development Process, managed the projects ramp up at varies of customer sites.• Root cause analysis for 8D reporting and driving for continuous improvement.• Active member in key account teams for Nokia, Samsung, Motorola, Sony Ericsson, HTC, Apple, BMW, Sanyo and Panasonic… Show more • Leading and be responsible the global customer quality engineering organization for all Business Units, includes of Tele communication, Smartphone and Automotives. • Ensure all projects comply to the Product Development Process, managed the projects ramp up at varies of customer sites.• Root cause analysis for 8D reporting and driving for continuous improvement.• Active member in key account teams for Nokia, Samsung, Motorola, Sony Ericsson, HTC, Apple, BMW, Sanyo and Panasonic for business review and customer visits. • Awarded as Best Displays supplier from Nokia for achieving 200ppm in 15M pcs. of monthly delivery. Show less -
Director, Operational Excellence And QualityPhilips Mobile Display Systems/Tpo 2004 - 2010Shanghai City, China• Ensures MDS Quality System is in compliance with ISO9001, EMS and TS16949. • Define quality objective for operations and coordinate the integral of quality function with aim that Philips Corporate, Semiconductor and MDS quality policy and objectives are acknowledged and deployed effectively.• Managed the customer reported issues and handling process to insure the engineering resources, failure analysis and corrective actions are timely and effective, regular customer visits to resolve… Show more • Ensures MDS Quality System is in compliance with ISO9001, EMS and TS16949. • Define quality objective for operations and coordinate the integral of quality function with aim that Philips Corporate, Semiconductor and MDS quality policy and objectives are acknowledged and deployed effectively.• Managed the customer reported issues and handling process to insure the engineering resources, failure analysis and corrective actions are timely and effective, regular customer visits to resolve customer complaints, achieved 7x belt reject ppm improvement for Nokia in 2005, Diamond award.• Driving the improvement initiatives for quality, design for manufacturability, reliability and overall operational excellence in supporting business growth for TPO.• Provide a strategic leadership in driving Quality effectiveness and responsible for all key metrics in Design Quality Assurance, Supplier Quality, Manufacturing Quality, Customer Quality for TPO in China Displays Module Operations.• Reviews and manages Plant quality performance metrics including customer perceived PPM, scrap cost, product/process capability and major defect pareto. Leads and manages Plant quality scorecard, record and reporting.• Drive for best practices and benchmarking in process control, new product introduction, root cause analysis and problem solving in 6 sigma approach.• Manages reactions to any customer quality concerns, including customer communication, performance tracking, containment and corrective action. • Active member in key account teams for Nokia, Sony Ericsson, LG, Delphi and BMW, with regular business review meeting and customer visits. Show less
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Operation ManagerThomson Multimedia 2003 - 2004
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Sr. Manager, Master Black BeltPhilips Electronics, Lighting 1999 - 2003Hong Kong/Shanghai, ChinaA Philips certified Master Black Belt in Mfg. Process Management and Member of Asia Pacific Mfg. Council. To translate the Business Excellence Policy through process management and improvement of critical business processes, and be responsible for establishing process management capability and skills in manufacturing across Asia Pacific, in order to achieve set targets under Company’s Business Balanced Scorecard system.Major Responsibilities:• Create and develop the process management… Show more A Philips certified Master Black Belt in Mfg. Process Management and Member of Asia Pacific Mfg. Council. To translate the Business Excellence Policy through process management and improvement of critical business processes, and be responsible for establishing process management capability and skills in manufacturing across Asia Pacific, in order to achieve set targets under Company’s Business Balanced Scorecard system.Major Responsibilities:• Create and develop the process management and improvement capability structurally within operational units and projects teams.• Assist operational units to become well-versed, practiced and self-sustaining in process management techniques, approach and skills, in order to achieve breakthrough in process performance.• Assist and advise general management in the creation of the necessary conditions to allow the projects improvement teams to be successful.• Apply statistical engineering analysis to identify effective root cause of inefficiency in various stage of manufacturing and extend the implementation to the targeted suppliers to improve the costing structures.• Develop and maintain a high caliber team of “Manufacturing Black Belts” with coaching, consulting and training in process management, problem analysis and solving capability. Show less
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Operations ManagerMotorola Mobility 1995 - 1999Taiwan/Tianjin, ChinaSet up the operational budget and provided the leadership in driving the Operational Excellence, consistently made significant contribution to division goals for business growth and profit with US $52M of annual sales and factory size of 700 employees.Responsibilities: • Conducted the capacity planning and expansion, production ramp up plan and resources analysis to meet the business changes and growth.• Managing the products qualification, release and transfer, regularly visiting… Show more Set up the operational budget and provided the leadership in driving the Operational Excellence, consistently made significant contribution to division goals for business growth and profit with US $52M of annual sales and factory size of 700 employees.Responsibilities: • Conducted the capacity planning and expansion, production ramp up plan and resources analysis to meet the business changes and growth.• Managing the products qualification, release and transfer, regularly visiting the customers and conducted the customers return analysis.• Regularly review and drive the KPI’s for production output, quality, BOM consumption, manufacturing process yield, labor cost and material inventory to ensure an effective cost management.Achievements:- Managed an US $3.2M of capital equipment capacity expansion in 1997/1998.- 45% of overall product quality improvement for Tianjin operations.- 10x factory fallout improvement for Motorola China paging and awarded a Gold Medal by Motorola Corporate in Schaumburg, Illinois, 1998.- Completed 2 major products qualification and transfer from Taiwan in 98 and 99.- 22% productivity improvement for IFRF manufacturing in Taiwan, 20% Mfg. cost reduction and 24% improvement on total product quality in 1995-1997.- 10x factory fallout reduction for Motorola paging in Boynton Beach factory, Florida. Show less
Jay Chang Skills
Jay Chang Education Details
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Electrical Eng. -
Electrical Engineering
Frequently Asked Questions about Jay Chang
What company does Jay Chang work for?
Jay Chang works for Parker Hannifin
What is Jay Chang's role at the current company?
Jay Chang's current role is Quality and EHS Director, Asia Pacific Group.
What is Jay Chang's email address?
Jay Chang's email address is ja****@****ail.com
What schools did Jay Chang attend?
Jay Chang attended Syracuse University, City University Of New York.
What skills is Jay Chang known for?
Jay Chang has skills like Six Sigma, Quality Management, Continuous Improvement, Quality System, Supply Chain, Manufacturing, Quality Assurance, Spc, Product Development, Operational Excellence, People Development, Leadership.
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