• Providing value added customer services by attending customer queries and issues.• Established strong relationships with major accounts and key decision-makers with customers.• Resolving customer complaints.Skills: Customer Relationship Management (CRM)

• Looking after for Pre Order Activities for Gujarat Regions.• Handling Gujarat State Electricity Utility i.e. M/s. Gujarat Energy Transmission Corporation Limited (GETCO) and many more private, EPC, IPP, TBCB & etc. Customers.• Collaborated with vendors and built effective partnerships devoted to capitalizing on emerging and sustainable sales opportunities. Also trying to develop new vendors for sales of M/s. Compaq Products.• Providing value added customer services by attending customer queries and issues.• Established strong relationships with major accounts and key decision-makers to increase sales in designated territory.• Resolving customer complaints.

• Looking after for Post Order Activities for Pan India Regions.• Currently Looking Post Order Activities of M/s. Power Grid Corporation of India Limited for 1200kV AIS for Bina (M.P), 765/400kV GIS for Varanasi (U.P) & 765/400kV AIS for Rajasthan (i.e. Fatehgarh - II, Bhadla - II, Ajmer, Phagi) Projects & M/s. Bhopal Dhule Transmission Company Limited., A/c. INDIGRID for 765/400kV Dhule Project.• Also part of Post Order Activities for 06Nos. 500MVA, 765/400kV 1-Ph ICT which was manufactured by M/s. Hitachi Energy India Limited, Vadodara (Original Contract of BTW. Divert to Hitachi Energy) of M/s. Power Grid Corporation of India Limited for 765/400kV AIS for Rajasthan (i.e. Fatehgarh - II & Bhadla - II) Projects & 765/400kV GIS Waghodiya, Vadodara.• Successfully Completed Pre-Order & Post Order Activities of M/s. POWERGRID Varanasi, Fatehgarh - II, Bhadla - II, Ajmer, Phagi & Waghodiya GIS S/s. Project.• Co-ordination with Finance, Logistics & Planning Department regarding Dispatch.• Resolving customer complaints.• Co-ordination with ETC Agency for Site Mobilization, Erection & Other Site Related activities with Service Engineer.• Providing value added customer services by attending customer queries and issues.

• Looking after for Pre-Order & Post Order Activities for Pan India Regions.• Currently Looking Post Order Activities of M/s. Power Grid Corporation of India Limited for Varanasi & Rajasthan Projects. • EPC Customers handling like L&T Construction Limited, Godrej & Boyce Mfg. Co. Limited, Megha Engineering & Infrastructure Limited, Bajaj Electricals Limited, Adani Transmission Limited, Sterling & Wilson Limited, Stelmec Limited, Reliance Infrastructure Limited, Toshiba T&D India Limited & many etc.• Govt. Customers handling like M/s. GETCO, M/s. TSTRANSCO, M/s. APTRANSCO, M/s. RRVPNL, M/s. MSETCL & and many etc.• Based on EPC, TBCB, IPP & Other Private Customers Enquires & As per Technical Specifications I have to prepare Technical Sheet for Design preparation for different types & ratings of Transformers & Reactors.• Techno - Commercial Offer Preparation along with supporting documents as per Government Customers, EPC Customers, TBCB & Many Other Private Customers based on their inquires & requirements. • Tender Preparation for M/s. PGCIL, M/s. TSTRANSCO, M/s. APTRANSCO & M/s. UPPTCL. Out of this Tenders Preparation for M/s. PGCIL & successfully win in 03 Nos. Tender out of 16 Nos.• Co-ordination with Production, QA, Planning & Procurement department regarding different External Stage Inspections like Radiator, Bushing, Tank, CTC, Core, NIFPS & many more & Internal Inspection like Winding Assembly, Core Assembly, CCA, & Final Inspection. • Co-ordination with Finance, Logistics & Planning Department regarding Dispatch. Also prepare LC for Dispatch of Transformers & Reactors. • Successfully completed Pre-Order & Post Order activities of M/s. Gujarat Energy Transmission Corporation Limited (GETCO), M/s. Transmission Corporation of Telangana Limited (TSTRANSCO), M/s. Megha Engineering & Infrastructure Limited (MEIL)., A/c. TSTRANSCO.• Resolving customer complaints. • Providing value added customer services by attending customer queries and issues.

• Looking after for Pre-Order Activities.• Based on EPC, TBCB & Other Private Customers Enquires & As per Technical Specifications I have to prepare Technical Sheet for Design preparation for different types & ratings of Transformers & Reactors. • Tender Preparation for M/s. PGCIL, M/s. TSTRANSCO, M/s. APTRANSCO & M/s. UPPTCL.