Jay Courant Email & Phone Number

Welcome to my profile, it’s great to e-meet you. I’m a senior Director of people operations and leadership team partner with global experience in the healthcare/life sciences industry (18+ years). I diagnose business challenges and advance organizational capability, carefully aligned with business objectives. A DEI ambassador, I foster a culture of belonging and engagement. Obsessed with building “better”, I challenge the norm, drive continual process improvement and lead the charge for positive change. THREE THINGS MATTER MOST TO ME:◾ Elevating business results through people◾ Driving transformational change in forward-thinking companies◾ Connecting with employees as human beings and supporting their growthI found my passion in Learning & Development (L&D), Change Management, Human Resources (HR) and Organizational Development (OD). My style is consultative, thoughtful and professional, blended with an analytical, problem solving mindset. Initially trained as an Engineer and then Physical Therapist, I strive to understand complex concepts and data and translate that into mutually understandable terms for audiences at all levels (from field operations to the executive team). ACHIEVEMENT SAMPLE◾ Developed and led global training program introducing a first-of-its-kind robotic medical device (EMEA, Asia, US)◾ Decreased contract costs by millions of dollars annually by overhauling contingent worker onboarding◾ Improved learner competency while reducing costs by $4.8M◾ Created robust assessment for field medical teams to increase competency and efficacyI believe everyone deserves a great manager and strive to be that. I see this as a privilege – helping people build their skills and careers. I encourage growth and provide professional development opportunities. Often, other leaders come to me for coaching and advice, either for themselves or their teams. In this way, I develop leadership bench strength and support succession planning for sustainable operations.Operating from a place of integrity, I build trusting relationships and people know they can count on me. I am a team and employee advocate and provide supportive feedback, adapted to the communication needs of each person, because they matter to me.Servant Leadership, Leadership Development, Emotional Intelligence (EQ), Talent Development, Recruiting, Onboarding, Performance Management, Succession Planning, Talent Acquisition, Human Resources Operations, Learning & Development (L&D), Organizational Development (OD)