Jay Covington Email & Phone Number

Consistent delivery of 5-star luxury wellness experiences such as Tailored Nutrition Coaching, HIIT/Pilates Group Fitness and Personal Training for top tier clientele● Drove double to triple digit increases monthly and through year over year growth● Recruited, hired, onboarded all teams such as Dietitians, Nutritionists, Group Fitness instructorsand Personal Trainers to provide consistent quality service to Film, Theatre, Television clientele● Hosted monthly and seasonal training sessions for all team members, departments to stay up todate with current industry trends and maintain delivery of 5 star client experience● Created an empowering, inclusive, diverse talent of employees to work as one team to providetransformation for the community● Generated brand awareness through meticulous planning and producing quality social mediacontent● Secured partnerships and brand collaborations with Lululemon, Squarespace, Bryant Park,Broadway Shows, Wellness Events through Manhattan● Upheld the standards, policies and vision of the company persistently

Calgary, Canada Area

● Recipient of Nordstrom All-star award and graduate of Future Nordstrom Leadership program

Calgary, Canada Area

Consistently delivered upheld quality service to all clientele by building the talent of sales, makeup artistry and skin care teams● Motivated sales team through incentive and consistent weekly and monthly team meetings to plan and execute successful store wide events● Built deep lasting relationships with clientele and entire Nordstrom management and network to grow brand loyalty and awareness● Created a competitive, fun and empowering work environment● Built strong and supportive vendor relations to enhance support for all internal and externalevents● Achieved consistent delivery of monthly, quarterly, yearly sales goal to reach $1.2 M in revenue

Calgary, Canada Area

● Delivered elevated luxury service through beauty and fragrance● Built lasting relationships with clients by constant communication on follow ups, new launchesand invitations for upcoming events● Built and maintained strong vendor relationships to maximize business results● Consistently seeked new trends and product knowledge to train and develop makeup artistryteam● Communicated opportunities that include line performance, stock levels and host teammotivation/recognition meetings● Managed the scheduling and execution of vendor events and promotions● Performed daily and weekly business tasks in order to achieve 65% increase from YOY growthsince launching Burberry in Canada

Calgary, Alberta, Canada

● Consistently delivered extraordinary service through beauty, skincare and fragrance● Built a loyal client base by constantly acquiring new customers, maintaining existing clients, anddevelopment them to become loyal VIP clients● Exceeded monthly, quarterly sales goals in all categories beauty, skincare and fragrance● Shared expert level of product knowledge with the entire store selling team, developedknowledge and talent of makeup artists, fragrance advisors and skin specialists to delivermemorable experiences for clientele● Drives brand sales by identifying key marketing opportunities, event execution, and givingfeedback to management on successes and challenges● Communicate regularly with personal clients through phone, mail and electronic methodsregarding in-store events, merchandise requests, sales follow-up

Calgary, Canada Area