Jay Covington Email & Phone Number

• Consistent delivery of 5-star luxury wellness experiences such as Tailored Nutrition Coaching, HIIT/Pilates Group Fitness and Personal Training for top tier clientele
• Drove double to triple digit increases monthly and through year over year growth
• Recruited, hired, onboarded all teams such as Dietitians, Nutritionists, Group Fitness instructorsand Personal Trainers to provide consistent quality service to Film, Theatre, Television clientele
• Hosted monthly and seasonal training sessions for all team members, departments to stay up todate with current industry trends and maintain delivery of 5 star client experience
• Created an empowering, inclusive, diverse talent of employees to work as one team to providetransformation for the community
• Generated brand awareness through meticulous planning and producing quality social mediacontent

Calgary, Canada Area

• Recipient of Nordstrom All-star award and graduate of Future Nordstrom Leadership program

Calgary, Canada Area

• Consistently delivered upheld quality service to all clientele by building the talent of sales, makeup artistry and skin care teams
• Motivated sales team through incentive and consistent weekly and monthly team meetings to plan and execute successful store wide events
• Built deep lasting relationships with clientele and entire Nordstrom management and network to grow brand loyalty and awareness
• Created a competitive, fun and empowering work environment
• Built strong and supportive vendor relations to enhance support for all internal and externalevents
• Achieved consistent delivery of monthly, quarterly, yearly sales goal to reach $1.2 M in revenue

Calgary, Canada Area

• Delivered elevated luxury service through beauty and fragrance
• Built lasting relationships with clients by constant communication on follow ups, new launchesand invitations for upcoming events
• Built and maintained strong vendor relationships to maximize business results
• Consistently seeked new trends and product knowledge to train and develop makeup artistryteam
• Communicated opportunities that include line performance, stock levels and host teammotivation/recognition meetings
• Managed the scheduling and execution of vendor events and promotions

Calgary, Alberta, Canada

• Consistently delivered extraordinary service through beauty, skincare and fragrance
• Built a loyal client base by constantly acquiring new customers, maintaining existing clients, anddevelopment them to become loyal VIP clients
• Exceeded monthly, quarterly sales goals in all categories beauty, skincare and fragrance
• Shared expert level of product knowledge with the entire store selling team, developedknowledge and talent of makeup artists, fragrance advisors and skin specialists to delivermemorable experiences for clientele
• Drives brand sales by identifying key marketing opportunities, event execution, and givingfeedback to management on successes and challenges
• Communicate regularly with personal clients through phone, mail and electronic methodsregarding in-store events, merchandise requests, sales follow-up

Calgary, Canada Area