* Responsible for the improvement of operational management systems, processes, and best practices to enhance efficiency and effectiveness across the Swillhouse group.* Maintained a high performing work culture of long term staff retention and progression, through mentorship, training and communication within the companies teams.* Monitored and supervised the operation of multiple venues simultaneously to ensure industry compliant operations and optimal outcomes.* Tasked with managing the operational budgets of several venues ensuring efficient utilization of resources.* Working with the groups General Managers to assist with task allocation, operational deadlines, and performance management.* Assisted with the management of strategic partnerships with suppliers and vendors, ensuring their compliance with the company’s needs and demands.* Conducted risk assessments and implement preventive measures to mitigate potential risks.* Formulated strategic and operational objectives aligned with organizational goals.* Analyzed financial data to identify opportunities for improving profitability.* Performed quality controls and monitor production Key Performance Indicators (KPIs) to ensure consistent, high-quality across the venues.

Hospitality focused high volume cocktail bar with an American western aesthetic located next to the Oxford St precinct of Darlinghurst. The venue is a service forward, cocktail heavy and American whiskey focused 120 capacity bar with live music performances on multiple nights. Shady Pines Saloon is a longstanding hospitality institution and Worlds 50 Best Bars alumni member with a large number of industry awards under its belt. * Recruitment & Training* Financial performance and revenue growth* Menu development* Guest experience* P&L* Entertainment scheduling and artist bookings

NSW & ACT Brand ambassador handling a large portolio of spirits such as The Macallan, Highland Park, Bruichladdich, Cointreau, Disaronno and Chartreuse. * Managed key account sales relationships with top 20 on premise accounts* Coordinated state wide trainings for both on & off premise venues.* Developed and implemented statewide activations in both NSW & ACT

100 capacity 1920`s speakeasy table service cocktail bar in Sydney`s Darlinghurst. Multi award winning and Worlds 50 Best Bars alumni venue with a focus on craft cocktails and Whisky. Small but professional team of 12 in place with all staff working across bar, floor and kitchen. • Staff training and development manager• Co-Developed monthly Eau De Vie appreciation society event content and hosted multiple events.• Solely responsible for stock management and POS updates ranging over 900 SKU`s.Winner of Bartender Magazine`s Cocktail list of the year award 2016.Winner of Bartender Magazines Hotel bar of the year award 2017Winner of Bartender Magazines Hotel bar of the year award 2018

100 capacity Small bar trading in Wollongong`s CBD. This bar has a large Whisk(e)y focus stocking over 350 different Whiskies from around the globe. * Implemented staff training procedures in both modern and classic cocktail making, Whisk(e)y Product knowledge sessions and craft beer training.* Helped to develop the venues 350 strong whisk(e)y list. Winner 2016 Wollongong Business Awards- Best Bar 2015 Wollongong Business Awards- Best Bar Finalist2016 Bartender Magazine Best Regional Bar Award2015 Bartender Magazine Best Regional Bar Award2015 Bartender Magazine Best Live Music Venue Award

Five star island resort in the Whitsundays. One of only three Leading Hotels of the World (LHW) members in Australia. Multi venue operation comprising of five bars and four restaurants.• Designed and implemented multiple cocktail menus for the resorts bars• Assigned to the Role of Bar Service Trainer (resort-wide)• Winner of Hayman High Achiever Award for guest service excellence• Assisted in organisation of Moet & Chandon, Belvedere Vodka and Bacardi sponsored event activations• Passed LHW site inspection for service standards in Club Lounge

Multi level venue boasting Perth’s largest cocktail and shooters lists and one of the largest back bars in the Southern Hemisphere.• Coordinated both bar and floor staff for the Second Level Cocktail Bar• Responsible for stock-taking and deliveries• Created cheat-sheets and sequence of service for 160 cocktails and 366 shooters• Responsible for staff training and staff trials assessments