Providing hardware support for Interactive customers across server, storage, and networking platforms from vendors such as: Cisco, HP, Dell, IBM, NetApp, EMC, PURE Storage.Installation, configuration, and hardware support across full range of NetApp storage systems and operating systems including FAS and AFF, E-Series, 7-Mode, Cluster-Mode OnTap 8.x and 9.x, switchless and switched clusters.Installation, configuration, upgrades, and hardware support of PURE Storage systems.

Installation, service, support, breakfix, and maintenance of digital cinema projection systems. Completed over 60 installations in Australia and New Zealand, for Hoyts and external clients as part of the Hoyts Cinema Technology Group.Excellent knowledge of Christie Series 1 and 2 cinema projectors, Doremi servers, and RealD 3D systems.Remote & on-site first and second level support for all cinema related systems, including projection, audio, automation, Theatre Management System (TMS) and associated networking, content ingest & transfer.

Provision of 1st and 2nd line technical assistance to AAM clients projectionist and technical staff to identify and resolve Digital Cinema operational issues be they content or equipment related, including call answering, call logging, remote diagnosis and technical advice.End-to-end trouble ticket ownership, progression and resolution.Pro-active monitoring of installed base, creating trouble tickets and fault resolution so problems are fixed as they arise and not as reported.Content support enquiries including film content delivery and encryption key management.Management of spare parts and returns to manufacturers and/or spares stock.

35mm cinema projection, and digital projection using Christie and Barco Series 1 DLP projectors.

Audio archivist specialising in the restoration, preservation and digitisation of near obsolete recorded sound media. Mostly 1/4 inch open reel magnetic tape, cassette, DAT.