Jayanthi Duncan Email & Phone Number
Who is Jayanthi Duncan? Overview
A concise factual answer block for searchers comparing this professional profile.
Jayanthi Duncan is listed as Assistant Director | Product, Project & Program Management | Results-Oriented Strategic Leader | Genuine Relationship-Builder at DriveTime, based in Phoenix, Arizona, United States. AeroLeads shows a matched LinkedIn profile for Jayanthi Duncan.
Jayanthi Duncan previously worked as Assistant Director of Product at Drivetime and Senior Manager, Strategic Planning - Enterprise Automation at American Express. Jayanthi Duncan holds Bachelor Of Science - Bs, Biology from Arizona State University.
Email format at DriveTime
This section adds company-level context without repeating Jayanthi Duncan's masked contact details.
Review company-level records connected to Jayanthi Duncan before choosing the right outreach path.
About Jayanthi Duncan
Proven project/program manager with 10+ years’ experience delivering process improvements and innovative solutions across global teams. Strategic, collaborative and savvy in fostering relationships that drive results. Expert at orchestrating complex end-to-end delivery across cross-functional work-streams. Skilled at coaching and leading without authority to inspire business partners to successfully deliver on project solutions. Proficient in driving alignment on vision, roadmaps and requirements with stakeholders who have competing business demands. Strong ability to prioritize and lead multiple projects simultaneously, while driving deliverables across teams and adhering to aggressive timelines. Exceptional communication, analytical and organizational skills. Well-versed in Agile methodology.
Jayanthi Duncan's current company
Company context helps verify the profile and gives searchers a useful next step.
Jayanthi Duncan work experience
A career timeline built from the work history available for this profile.
Senior Manager, Strategic Planning - Enterprise Automation
Managed a $150MM Enterprise Automation Program portfolio of projects as a Senior Program Manager. Responsibilities included analyzing and reporting on enterprise initiatives to senior/C-level leadership and stakeholder teams, ensuring obstacles were identified and deadlines were met, and tracking financials and investments against each project. Created a multi-tiered communication strategy to liaise across delivery groups. Closely collaborated with enterprise project/product teams to influence project progress, identify challenges, review use cases, discuss solutioning and drive problem-solving discussions.
Project Manager - Regulatory Strategy & Change
Led regulatory-driven projects impacting Global Services Group across operational servicing, capability and governance teams. Uplifted technical and operational processes to deliver a strong control environment. Experience includes enabling enhanced servicing for U.S. military-related benefits [i.e., Military Lending Act (MLA) enrollment, reenrollment & exit processes, plus Servicemembers Civil Relief Act (SCRA) state exit processes], delivering $225MM in revenue, and leading 13 work-streams including technical builds across 10+ capability teams, end-to-end testing, quality assurance and operational readiness.
Project Analyst/Manager - Global Planning & Configuration
Managed high-profile, confidential configuration and strategic business initiatives to optimize the global footprint and solve business needs in Global Services Group. Led operational and technical readiness activities to migrate servicing processes and global teams, while realizing reengineering value and improving the customer experience. Managed end-to-end delivery in project areas including feasibility/cost-benefit analyses, prioritization/PI planning, technology/capability builds, training plan development, legal/regulatory enhancements, business continuity plan development and servicing enablement. Experience includes leading a multi-phase, 20+ work-stream initiative to migrate the servicing of the Membership Rewards program from a third-party vendor to reside in-house. Created and onboarded teams of 240 proprietary colleagues across the U.S. & Mexico to service the program.
Project Analyst - Process Excellence & Improvement
Collaborated across multi-functional teams to facilitate and execute key process improvement projects. Promoted and reviewed idea submissions to analyze the root causes of customer experience friction points from external and internal point-of-views. Obtained data through various channels to measure potential of ideas and influence idea implementation. Performed in-depth process analyses, and developed high-level business cases and cost-benefit analyses.
Premium Customer Advocacy & Research Team Analyst
Conducted in-depth account research to resolve complex issues for high-spend commercial cardmembers. Produced departmental performance reporting, analyzed/constructed monthly feedback and analyses to raise servicing gaps, managed resolution of issues and promoted positive team performance via coaching.
Customer Care Professional - Open (Small Business Services)
Customer Care Professional - Corporate (Large Market Services)
Jayanthi Duncan education
-
Arizona State University
Frequently asked questions about Jayanthi Duncan
Quick answers generated from the profile data available on this page.
What company does Jayanthi Duncan work for?
Jayanthi Duncan works for DriveTime.
What is Jayanthi Duncan's role at DriveTime?
Jayanthi Duncan is listed as Assistant Director | Product, Project & Program Management | Results-Oriented Strategic Leader | Genuine Relationship-Builder at DriveTime.
Where is Jayanthi Duncan based?
Jayanthi Duncan is based in Phoenix, Arizona, United States while working with DriveTime.
What companies has Jayanthi Duncan worked for?
Jayanthi Duncan has worked for Drivetime and American Express.
How can I contact Jayanthi Duncan?
You can use AeroLeads to view verified contact signals for Jayanthi Duncan at DriveTime, including work email, phone, and LinkedIn data when available.
What schools did Jayanthi Duncan attend?
Jayanthi Duncan holds Bachelor Of Science - Bs, Biology from Arizona State University.
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trial