Jay Davies Email and Phone Number

Responsible for overseeing daily operations and managing all aspects of the business. My primary duties are stock management, administration, co-ordinating events, recruitment and training, customer relations as well as liaising with suppliers. I also work to manage the business website and social media pages with upcoming events, new products, and everything that existing and new customers need to know in order to help the business grow. As well as my duties at The Thirsty Duck, I also remotely assist in a second location, The Sirens Calling (Portishead). My duties here involve staff training, administration and managing stock control. Across both sites, I work to increase staff knowledge of new products due to the continuously introducing new products into the venues.

Overseeing up to 30 staff membersWorking closely with event managers and chefs to ensure service runs to a strict scheduleAllocating staff to assist in areas requiring additional supportEnsuring customer satisfactionFocusing on making sure customers receive their meals in keeping with dietary requirementsLeading events such as The Red Rose Awards at Winter Gardens

Working my way from bar staff to bar manager in a 12-month periodManaging a team of 12 people across 3 bars and assisting a further 20 people throughout the venueMaintaining inventory and organisation of multiple barsWeekly stock control checks and monitoring sales to create patterns and spot trends week to weekOverseeing multiple bars during trading periodsWorking closely with management in promotions, stock and operationsTraining staff during recruitment as well as when deemed necessary to ensure the highest of standardsAssisting management to oversee events and guest performersManaging any issues that may arise with products, staff and customers

Greeting and advising customersAssisting customers by providing detailed knowledge of clothing and equipmentEnsuring stock levels are maintained, rotated and replenishedPromoting sales and special offers in accordance with seasonal dealsOrganising window displays to help promote productsHelping customers over the phone with any issues, orders or queriesManaging payments, customer accounts and store cardsWorking at other stores (Bicester) as well as at company events (Cotswold Show)

Inventory maintenance including purchasing new productsStaff recruitment and trainingAdministration responsibilitiesSocial media and website maintenanceOrganising and working with the head chef to match drinks with daily specials as well as the regularmenuCreating new drinks and food menusCreating new cocktailsEnsuring bar hygeine is kept up to regulationOrganising and creating events