Jay De Guzman

Jay De Guzman Email and Phone Number

Program and Project Management Manager at Accenture @ Accenture
dublin, dublin, ireland
Jay De Guzman's Location
Central Luzon, Philippines, Philippines
About Jay De Guzman

Jay De Guzman is a Program and Project Management Manager at Accenture at Accenture. He possess expertise in operations management, coaching, bpo, program management, team management and 10 more skills. He is proficient in Filipino and English.

Jay De Guzman's Current Company Details
Accenture

Accenture

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Program and Project Management Manager at Accenture
dublin, dublin, ireland
Website:
accenture.com
Employees:
407706
Jay De Guzman Work Experience Details
  • Accenture
    Sales And Reporting Tool Support Specialist
    Accenture Mar 2008 - Present
    Provides global sales tool and reporting tool support to operations sales process professionals across Asia Pacific, Europe and Americas.
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  • Winsource Solutions
    Service Quality Specialist
    Winsource Solutions Sep 2005 - Nov 2007
    Do live monitoring and review of calls of Customer Service Representatives to ensure adherence to client and company prescribed quality guidelines.
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  • Svi Connect
    Quality Specialist
    Svi Connect Jun 2001 - Sep 2005
    Monitor calls of Telephone Sales Representatives to ensure adherence to client and company prescribed quality guidellines.

Jay De Guzman Skills

Operations Management Coaching Bpo Program Management Team Management Training Process Improvement Call Centers Service Delivery Customer Service Quality Assurance Root Cause Analysis Sales Performance Management Business Process Improvement

Jay De Guzman Education Details

Frequently Asked Questions about Jay De Guzman

What company does Jay De Guzman work for?

Jay De Guzman works for Accenture

What is Jay De Guzman's role at the current company?

Jay De Guzman's current role is Program and Project Management Manager at Accenture.

What schools did Jay De Guzman attend?

Jay De Guzman attended University Of The East.

What skills is Jay De Guzman known for?

Jay De Guzman has skills like Operations Management, Coaching, Bpo, Program Management, Team Management, Training, Process Improvement, Call Centers, Service Delivery, Customer Service, Quality Assurance, Root Cause Analysis.

Who are Jay De Guzman's colleagues?

Jay De Guzman's colleagues are Amitabh Mudiraj, Aritra Halder, Reid Kennedy, Jonathan Kerr, Ashok Belwal, Binit Sinha, Dianne Basuel.

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