Jay Dhiman Email & Phone Number

Manchester, England, GB

Manchester, United Kingdom

- Carry out detailed analysis and testing of high stake exams based on client agreed specifications.- Run exams in test labs to mimic candidate experience to ensure expected outcomes are achieved with no errors.- All errors documented and solutions provided.- Lead QA for a high profile client- Work to strict deadlines and streamline workload - Liaising and.

Manchester, United Kingdom

- Setup entire store - Motivating team to hit sales targets (ATV and Conversion KPI’s)- Driving daily sales to hit store target- Exceed store targets in FY13 and FY14- Training new members of the team and providing ongoing coaching for existing members on a daily basis to ensure all staff, including myself, deliver the Bose experience to a high standard.

London, United Kingdom

- Improved stock management skills to the point of achieving a 100% audit result- Manage the team and act as deputy to store manager in all areas- Trained our new RDG European colleagues- Assisted during disciplinary hearings - Acquired Knowledge to structure the working week to ensure the store is adequately covered- Currently working on the product.

London, United Kingdom

- Head hunted to set up, train and implement Bose store procedures - Planned and accomplished the recruitment of a new team over a period of two weeks.- High level of stock management – preventing stock loss, monitoring stock levels, identifying stock movement, stock counts, placing orders, processing deliveries, investigating stock discrepancies and.

London, United Kingdom

- Supporting the recruitment of new staff and their integration in to an existing team. - Supporting staff in dealing with technical customer queries regarding Bose and 3rd party products- In store technical trouble-shooter and provide support to other stores- Daily routines – setting up store, cashing up, reporting, closing down, managing stock- Managing.

London, United Kingdom

- Managed Mens, Womens and Home departments (Largest team 27 members) - Provided high-level customer service and a personalized furniture needs assessment service, which entails an in depth discussion about the customers needs- Maintaining high in store standards and leading by example- Space Management – ensuring best sellers are in site line, allocating.