Jay Dodson Email & Phone Number

Carmel, In, Us

Vendor Management Office

Serve as a member of the change leading PMO team. Assigned to lead the implementation of a new claims system. This will bring several currently outsourced services in house and provide future cost savings, while providing the opportunity to deliver the personal touch the differs IU Health Plans and IU Health System from its competition.

Carmel, Indiana, Us

Assigned to lead a project for Roche Diagnostics. This project is to update the worldwide mobile application that registers their Accu Chek meter for Diabetes patients. This role entails documenting the current system state, requirement and improvement interviews with all stakeholders (including Core IT, Sales and Marketing, Documentation and Hosting) and synthesizing these findings into a future state and recommendation for application changes.

Dublin, California, Us

Project Management for CTI projects including IVR, ACD and Chat applications. Work in a collaborative manner with external and internal project teams. Develop and adhere to project plans by communicating, organizing and providing deliverables with timely and budget driven efforts. Take signed SOWs and set up the projects in the appropriate systems, establish project teams and kick off meetings. Conduct design sessions leading to the creation of the BDD. Ensure test plans and ATPs are created. Follow development of the applications leading to code review and approval milestones. Manage QA and UAT issues within tracking systems. Provide responsive communication throughout implementation and ensure closeout documentation and administrative tasks are executed in a timely manner. QUALIFICATIONS:Microsoft Project, NetSuite, Jira, Mantis, Sharepoint, Test Rail, Microsoft Dynamics CRM, Salesforce, Excel, Word, Outlook, GoTo Meeting, TeamViewer, PeopleSoft, Solomon, QuickBooksPro, Project Management, Analytical & Assessment Capabilities, Vendor Management, Procurement & Distribution Management; Exceptional Time Management & Problem-Solving Abilities; Excellent Interpersonal Skills; Sharp Customer Focus and Polished Professional Appearance.

Zurich, Zurich, Ch

Provided Project Management to application installations and upgrades for IVR solutions. Conversion efforts moved existing platforms to an open architecture using VXML and CCXML to enhance and extend the customer’s system use of life. Managed the project schedule and facilitate communication with all stakeholders. Conducted update meetings and presentations with the customer throughout the project lifecycle. Combined use of Waterfall and Agile methodologies as needed per project.

Phoenix, Az, Us

Responsible for all operational processes and activities at ExhibitOne. This includes supervision of all projects and personnel comprising of Engineering, Production, Integration, and Logistics. Directly involved with corporate budgets and P/L management. Multi-tasking is a way of life. Demonstrated an ability to adapt to shifting priorities, demands, and tight timelines through analytical and problem-solving capabilities.

Ba, Double Major - History And Political Science

Mba, Management