Project Manager at Capital One

Responsible to continually track performance, including physical and logical connections, for the Bank of America network to the extent required to comply with the Service Levels, and regularly reported on the performance, including, but not limited to, Six Critical Data Centers and 12 Metropolitan Area Networks. • Made recommendations for upgrades, additional capacity, reductions or removals as necessary to meet Bank of America’s requirements. • Developed thresholds for principal performance indicators and verify performance against Service Levels.• Led projects to develop custom reports of network data, this led to substantial reduction in man hours needed to prepare weekly and monthly reports.• Streamlined audit process to determine network connections, this led to substantial reduction in man hours needed to perform quarterly network audits.• Led project to develop forecast reports of network growth based on the historical data.• Created network bandwidth analysis documents for site migrations and closures.• Analyzed performance data to evaluate the efficiency of the then-current design.• Established and reported on trends for decision making and planning of Network changes.• Identified actual and potential bottlenecks in the network.• Used modeling where applicable to determine methods of improving the performance.• Developed recommendations to optimize or improve the performance of the network based on data gathered from performance management activities.• On a continuing basis and upon request by Bank of America, monitored and reported on Equipment capacity utilization as it relates to established capacity thresholds.• Monitored, measured, and reported on the logical and physical capacity and performance.• Participated in joint bi-weekly capacity planning reviews during which recommendations were made to Bank of America based on capacity and performance monitoring.

• Lead Engineer for the design and implementation of multiple campuses network infrastructure migrations into the Enterprise WAN. • Lead Engineer for the implementation of data center network infrastructure migration into the Enterprise WAN. • Led project for the installation, support, maintenance and documentation of Cisco Secure (TACACS+) throughout the Enterprise WAN. • Led project for the implementation of PIX Firewalls between Enterprise WAN and outside vendors.• Led project for the deployment of the remote access dial-in platform (PPP servers).• Created implementation documents for physical and logical engineering of corporations routed network (BARONET). • Provided consulting services with Network Operations and Engineering to design the interfaces and implement operation and function. • Interfaced with Management, end-users, vendors and other technical associates regarding plans, policies, issues, and corporate direction of networks.• Incorporate current technologies to develop and design integrated network solutions in a Cisco environment.• Analyzed current and future network needs to develop a network solution that meets and exceeds researched requirements for performance, security, capacity and scalability. • Recommend, implemented, configured and diagnosed Cisco Router and Switch hardware. • Performed the data collection, analysis, design and documentation of projects and technical information.• Familiar with large data center environments, inclusive of Business Continuity requirements. • Familiar with OSI layers one, two and three, media and protocols i.e. Ethernet, Fast Ethernet, Token Ring, HDLC, PPP, Frame Relay, ISDN, ATM and DWDM. • Familiar with networking topics such as SNA, TCP/IP, IP configuration, peer-to-peer networking, subnetting, VLANs and understanding of routing tables.