Advise rental property management and consumer reporting industry on compliance and best practices.

Strategic Legal Advisor to Trade Association, Rental Housing, and Consumer Data CXOs. SME on Rental Property Management, Consumer Reporting, Background Screening, Public Records Access, Data Privacy and Safeguards, and Software Provider Agreements.

Following settlement, introduced and drove firm-wide adoption of Debt Collections Compliance Management System per CFPB exam procedures: policies and procedures, audit, training, dispute/complaint tracking (Palinode, Internal), and IT Compliance. Volunteered for added role.

Built Sales team to set annual debt placement Sales records, reversing long-term trend. Drove adoption of innovative social media marketing campaigns, product expansion, and CRM. Created and hosted Rental Debt Collections Best Practices webinar series. Served as rental property management SME on debt collections and consumer reporting.

Advise Fortune 500 firms on business-aware data privacy management, including cross-border transfers.

Managed turnaround of leading national consumer data company, increasing revenues 25% CAGR and EBITDA 35% CAGR over three years to record levels, by:- Reintroducing and reinforcing Consultative Sales techniques to the sales team- Selling record new commercial and federal government background screening data deals- Creating new strategic alliances with technology integration partners (including consumer payments, background screening, property management, and rental marketing)- Introducing Guerilla Social Media Marketing to complement traditional phone/email marketing- Using formal Client Listening Exercises to deploy new public record consumer data products - Transitioning Finance/Client/Consumer Operations functions to new office without attrition Oversaw business-wide compliance upgrade of contracting, business process documentation, consumer response, data management, disclosures and notices, and product development processes.Skills/Methods:Sales Management & Administration: Oracle CRM, Consultative Selling (SPIN). Resource Prioritization/Product Development: Agile Scrum, Kanban methods Contract Negotiation & Drafting: Complex Consumer Data Technology Agreements with Consumer Reporting Agencies, Background Screening Providers, and Technology and Data Vendor Partners

As Chief Legal Officer of Consumer Reporting Agency: - Deployed Consumer Data and Privacy Compliance program- Oversaw complex Fair Credit Reporting Act (FCRA) litigation defense - Oversaw internal and external audit reviews- Conducted due diligence on acquisition of consumer data companies- Drafted and negotiated complex consumer data technology agreements- Designed and implemented $15 m resident screening product that led company sales growth.Applications: RSA Archer eGRC (application) Credentials: CIPP/US (certification). Virginia State BarExpertise: FCRA, GLBA, FTC (Sec. 5), Fair Housing Act, FDCPA CFPB & FTC rulemaking and enforcement activity.

As federal/state regulatory and legislative affairs trade association advocate for rental housing property operations issues:- secured appropriations for rental housing industry education campaign on accessible design - coordinated successful multi-state rent control pre-emption campaign- drafted amicus brief in DOJ v. Edw. Rose (landmark Fair Housing Act accessible design case)- obtained FTC opinion letter on application of FCRA to rental housing- wrote industry operations guidance on consumer marketing, privacy, and credit reporting laws- created industry benchmarking surveys for employee compensation/benefits, insurance/risk management, and student housing Legal Expertise: Fair Housing Act, FCRA, GLBA, CAN-SPAM Act, FDCPA.Industry Expertise: Multifamily and single-family rental housing, property management operations and vendors, commercial real estate financing, HUD rental housing programs and regulation, affordable housing subsidy and financing (LIHTC, TEB), rental housing real estate data and analytics, real estate trade associations, real estate regulation.

Established national advocacy and credentialing program for housing tax credit developers, investors, and managers.

As bank regulatory attorney and consumer banking lobbyist:- secured key changes for consumer mortgage lenders in Bankruptcy Reform Act of 1994- wrote Consumer Reinvestment Act testimony, regulatory comment letters, and interpretive guidance for consumer banking industry- conducted fundraising and compliance for one of the real estate/finance industry's largest trade association PACs.