Jay Hemphill Email & Phone Number

United States

-Serving as a key point of client contact to ensure the delivery of high-quality customer service for assigned account. Evaluates service quality and initiates any necessary corrective action in a timely manner. -Overseeing, coordinating with line management, and participates in the recruitment, selection, orientation, training, development and retention.

Syracuse, New York Area

Syracuse, New York Area

Sell strategic communication solutions to commercial customers through inbound customer telephone calls and/or in response to sales leads (web-leads)Responsible for day to day sales activity management, funnel activity and focus on sales productivityDeliver revenue quota and achieve defined performance goals for close rate, bundle sell-in, average revenue.

Syracuse, New York Area

Keeping the store running in a timely and efficient manner at all times.Creating the work schedule, opening and closing the store, and ordering product and displays. Overseeing the hiring process. screening applicants, contact potential employees, conduct interviews, hire associates, and assist in training.Exceptional communication and leadership skills.

Syracuse, New York Area

Maintain an elite level of product knowledge in all Microsoft retail products, devices and services offerings. Ability to assess customer support needs when they arrive by listening, and provide solutions to customers stated and unstated needs. Be empathetic toward customers while diagnosing, repairing, and supporting issues.Identify and communicate.

Clay, New York

Implement the business group strategy, analyze business results to identify wins/opportunities and create plans to address gaps all in partnership with district leadership.Focus and fulfill tasks and responsibilities managing the customer experience, supporting business results and customer needs to include validating merchandise readiness to ensure the.

Clay, NY

• Directly lead a staff of 10 or more employees and oversee all operational aspects of running a BestBuy Mobile store (P&L management, back office, cash handling, labor management, and scheduling,etc.)
• Oversee Shrink Programs and Merchandising Standards (inventory control, merchandising/storeappearance, promotions, displays, signage, pricing, etc.)
• Analyzes store's performance indicators against team selling behaviors and goals; develop actionplans to address objectives… Show more Directly lead a staff of 10 or more employees and oversee all operational aspects.
• Analyzes store's performance indicators against team selling behaviors and goals; develop actionplans to address objectives and achieve desired business results.
• Source, hire, and train staffOversee effective planning of team meetings and Training/Development Workshops.Works one on one with sales consultants to coach and develop skill set Assists sales consultants in completing.