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Jay Hernandez Email & Phone Number
Delivery Lead Senior Manager
at
Accenture in the Philippines
1 work email found
@accenture.com
LinkedIn matched
✓ Verified August 2026
4 data sources
Profile completeness 100%
Current company
Role
Delivery Lead Senior Manager
Location
Metro Manila, National Capital Region, Philippines
Company size
Who is Jay Hernandez? Overview
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Quick answer
Jay Hernandez is listed as Delivery Lead Senior Manager at Accenture in the Philippines, a with 636296 employees, based in Metro Manila, National Capital Region, Philippines. AeroLeads shows a work email signal at accenture.com and a matched LinkedIn profile for Jay Hernandez.
Jay Hernandez previously worked as Portfolio & Delivery Management Manager at Accenture and Business Advisor at Accenture. Jay Hernandez holds Business Process Innovation, Innovation from Massachusetts Institute Of Technology.
Company email context
Email format at Accenture in the Philippines
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{first}.{last}@accenture.com
89% confidence
AeroLeads found 1 current-domain work email signal for Jay Hernandez. Compare company email patterns before reaching out.
Profile bio
About Jay Hernandez
With 14 years of BPO experience in Front and Back Office Operations with specialty in Credit Mgmt & Collections, Sales Fulfillment and Retail Consumer Operations. Has significant experience in knowledge transfer/process transition, stabilisation and operations in multiple locations.Specialties: Proccess Innovation, Business Continuity Management, Process/Business Transitioning/Offshoring, Customer Service, People Management, Operation Management, Team Performance Management, Credit Management, Cash Collections and Back Office Billing.
Listed skills include Business Transformation, People Management, Business Process Outsourcing, Business Analysis, and 19 others.
Current workplace
Jay Hernandez's current company
Company context helps verify the profile and gives searchers a useful next step.
Accenture In The Philippines
7 roles
Jay Hernandez work experience
A career timeline built from the work history available for this profile.
Delivery Lead Senior Manager
Portfolio & Delivery Management Manager
RESPONSIBILITIES AND AUTHORITIESRegular Operations Management• Overall lead for Sales Fulfillment, Sales Support and Collections departmentsReporting• Assists in site reporting including service levels, financial performance and other such reports as determined by supervisor.Quality / Training• Provide individual quality coaching based on historical and real time quality data• Assist in quality reviews and performance reporting• Participates in identifying and implementing quality improvement methodsTeam Performance Management • Assists in creating regular team status reports• Provides inputs to delivery lead to support performance management initiativesPerformance Metrics• Meets or exceeds all performance metrics Mentoring• Assists with mentoring new hires and assists with orientationSpecial Projects- Great Place to Work Lead - Plan and organize activities to boost the morale and engagement of employees to the company.
Sep 2017 - Dec 2024
Jul 2013 - Dec 2024
Team Manager
RESPONSIBILITIES AND AUTHORITIESRegular Operations Management• Overall lead for Collections and Sales Support departments• Serves as primary escalation point for complex work• Supports/leads team of FTEs• Assists in coaching of staff members to effectively resolve production related issues• Assists with individual and team coaching for process improvement opportunities• Serves as subject matter expert for specific functionReporting• Assists in site reporting including service levels, financial performance and other such reports as determined by supervisor.Quality / Training• Provide individual quality coaching based on historical and real time quality data• Assist in quality reviews and performance reporting• Participates in identifying and implementing quality improvement methodsTeam Performance Management • Assists in creating regular team status reports• Provides inputs to delivery lead to support performance management initiativesPerformance Metrics• Meets or exceeds all performance metrics Mentoring• Assists with mentoring new hires and assists with orientationSpecial Projects- Great Place to Work Lead - Plan and organize activities to boost the morale and engagement of employees to the company.
Feb 2010 - Dec 2024
Analyst
Jun 2006 - Jan 2010
Researcher/Trainee
Quezon City Planning & Development Office
Jan 2006 - Mar 2006
Team & coworkers
Colleagues at Accenture in the Philippines
Other employees you can reach at accenture.com. View company contacts for 636296 employees →
SK
Shivani Khadtar
Colleague at Accenture In The PhilippinesPune, Maharashtra, India
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SV
Sumita Varshney
Colleague at Accenture In The PhilippinesAligarh, Uttar Pradesh, India
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SK
Satheesh K
Colleague at Accenture In The PhilippinesIndia
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AP
Asif Pasha
Colleague at Accenture In The PhilippinesBengaluru, Karnataka, India
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MN
Moinuddin Nagriwala
Colleague at Accenture In The PhilippinesAhmedabad, Gujarat, India
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PR
Preethi Ramesh Babu
Colleague at Accenture In The PhilippinesChennai, Tamil Nadu, India
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YW
Yifan Wang
Colleague at Accenture In The PhilippinesBeijing, China
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PN
Padma Nihitha Inala
Colleague at Accenture In The PhilippinesHyderabad, Telangana, India
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AM
A Mohamed Halith
Colleague at Accenture In The PhilippinesChennai, Tamil Nadu, India
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AC
Anisha Chakraborty
Colleague at Accenture In The PhilippinesBengaluru, Karnataka, India
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Shivani Khadtar
Colleague at Accenture In The PhilippinesPune, Maharashtra, India
View →
SV
Sumita Varshney
Colleague at Accenture In The PhilippinesAligarh, Uttar Pradesh, India
View →
SK
Satheesh K
Colleague at Accenture In The PhilippinesIndia
View →
AP
Asif Pasha
Colleague at Accenture In The PhilippinesBengaluru, Karnataka, India
View →
MN
Moinuddin Nagriwala
Colleague at Accenture In The PhilippinesAhmedabad, Gujarat, India
View →
PR
Preethi Ramesh Babu
Colleague at Accenture In The PhilippinesChennai, Tamil Nadu, India
View →
YW
Yifan Wang
Colleague at Accenture In The PhilippinesBeijing, China
View →
PN
Padma Nihitha Inala
Colleague at Accenture In The PhilippinesHyderabad, Telangana, India
View →
AM
A Mohamed Halith
Colleague at Accenture In The PhilippinesChennai, Tamil Nadu, India
View →
AC
Anisha Chakraborty
Colleague at Accenture In The PhilippinesBengaluru, Karnataka, India
View →
3 education records
Jay Hernandez education
Business Process Innovation, Innovation
Associate'S Degree, Teacher Education And Professional Development, Specific Subject Areas
Bachelor Of Science In Economics, Economics
FAQ
Frequently asked questions about Jay Hernandez
Quick answers generated from the profile data available on this page.
What company does Jay Hernandez work for?
Jay Hernandez works for Accenture in the Philippines.
What is Jay Hernandez's role at Accenture in the Philippines?
Jay Hernandez is listed as Delivery Lead Senior Manager at Accenture in the Philippines.
What is Jay Hernandez's email address?
AeroLeads has found 1 work email signal at @accenture.com for Jay Hernandez at Accenture in the Philippines.
Where is Jay Hernandez based?
Jay Hernandez is based in Metro Manila, National Capital Region, Philippines while working with Accenture in the Philippines.
What companies has Jay Hernandez worked for?
Jay Hernandez has worked for Accenture In The Philippines, Accenture, and Quezon City Planning & Development Office.
Who are Jay Hernandez's colleagues at Accenture in the Philippines?
Jay Hernandez's colleagues at Accenture in the Philippines include Shivani Khadtar, Sumita Varshney, Satheesh K, Asif Pasha, and Moinuddin Nagriwala.
How can I contact Jay Hernandez?
You can use AeroLeads to view verified contact signals for Jay Hernandez at Accenture in the Philippines, including work email, phone, and LinkedIn data when available.
What schools did Jay Hernandez attend?
Jay Hernandez holds Business Process Innovation, Innovation from Massachusetts Institute Of Technology.
What skills is Jay Hernandez known for?
Jay Hernandez is listed with skills including Business Transformation, People Management, Business Process Outsourcing, Business Analysis, Team Management, Business Insights, Process Improvement, and Team Leadership.
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