Jay Hobbs Email & Phone Number

Orlando, Florida, United States

• Oversee, monitor, configure, and maintain clients’ broadband, mobility, and DIA circuits, ensuring seamless optimal performance and security.
• Partner with industry leaders like Fortinet, Cisco, FlexEdge, and Cradlepoint to implement and support nationwide network infrastructures.
• Act as a liaison between carriers, technicians, and customers, facilitating resolution of connectivity problems across secure network setups.
• Collaborate with cross-functional teams to optimize network configurations and support operational improvements in storage reliability and data flow.
• Leverage advanced networking and security expertise to oversee activation queues and resolve complex network issues.

Orlando, Florida, United States

• Diagnosed and resolved network connectivity issues for Spectrum Internet customers, ensuring prompt and efficient resolution.
• Utilized advanced troubleshooting techniques to identify and resolve complex network problems.
• Configured and managed network devices, applying networking and security fundamentals to maintain high-performance, secure internet connections.
• Met all security responsibilities defined in policies and procedures.

Matthews, North Carolina, United States

• Developed a Python-based monitoring solution for UPS devices, leveraging the Zabbix API to automate monitoring processes.
• Supported IT operations across multiple enterprise locations, troubleshooting and maintaining systems and infrastructure.
• Efficiently manage, inventory, and maintain enterprise hardware resources.
• Offer support in areas like cybersecurity, programming, analytics, and data center management.

• Used tools such as HTML, CSS, JavaScript, and SQL to implement solutions and create user flow diagrams, contributing to a streamlined user experience.
• Collaborated with the UI/UX team to architect and implement new features into the website, ensuring seamless integration with front-end and back-end systems.
• Leveraged draw.io to design architectural diagrams that optimize user experience and enhance the efficiency of website navigation flow.

Greenville, North Carolina, United States

Set up corporate events and birthday party events.Work during summer/fall as part time.