Jay Islam, Pmp Email & Phone Number

I’m a forward-thinking professional with 19+ years of diverse achievements, including overseeing and facilitating all aspects of software quality assurance for companies like Accenture (Global 500) and Deloitte (Big 4). As a dedicated leader, I ensure the alignment of global software teams while maintaining best-in-class QA processes, standards, and documentation. I also forge lasting stakeholder relationships to foster cross-functional collaboration and build an environment centered on quality and compliance. By incorporating data-driven insights and expertise in process transformation initiatives, I continue to improve quality testing, elevate performance, and exceed all expectations.Supporting these achievements are my exemplary educational qualifications. These include Project Management Professional (PMP), International Software Testing Qualifications Board (ISTQB), and SAFe 4.0 Practitioner. I also possess Active DOD Public Trust.Key areas of specialization:Software Quality Assurance / Team Building / Leadership / Strategy / Process Transformation / Stakeholder Engagement / Testing & Defect Management / Metrics & KPIs Compliance / Best Practices / SDLC / Project Management / Budget Management / SCRUM / Agile Selected highlights from my career:⭐Led high-impact delivery projects and complex implementations, ensuring quality in the delivery of extremely complex software worldwide while overseeing teams of up to 180. ⭐Chosen to take on key test and delivery projects at Accenture, supporting industry-leading clients like the Defense Logistics Agency, DuPont, and CMS (Obama Care).⭐Improved the QA group across all metrics within the National Grid Group initiative. Championed Jira, Tosca, and integrated plans/processes/methodologies to add significant value.⭐Built out and managed a pacesetting team of 17 engineers to test the $500M DSS/WMS/EWM warehouse monetization program for the Defense Logistics Agency.⭐Coordinated 12 deployments that were completed ahead of schedule, including defining testing scope, managing milestones, and maintaining strong relationships with all stakeholders.⭐Reduced daily escalations by 100% in the Tapestry Project by engaging stakeholders to distill escalation root causes and craft new processes for communication and resolution.In my free time, I enjoy volunteering at local hospitals and non-profit organizations. Engaging in these activities allows me to give back to the community and gain new perspectives that enrich both my personal and professional life.📧 You can reach me at jay.islam@outlook.com.

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  Sj University

  Computer Science