Experienced hospitality professional with a strong foundation in Bachelor of Science in Hospitality Studies. Complemented by a series of enriching roles in the industry, I have cultivated a diverse skill set and a customer-centric approach.🏢 Industrial Work Experience:Secret Paradise Homes (April 2020 - May 2024)Department: Front OfficeDesignation: Front Office ExecutiveDuties: Expertly managed guest check-ins, reservations, and negotiations. Ensured immaculate rooms, effective communication, and smooth transitions, contributing to exceptional guest experiences.Four Seasons Hotel Mumbai (January 2019 - March 2020)Department: Front OfficeDesignation: Guest Service AssociateDuties: Engaged international guests, addressed queries, and facilitated seamless arrivals and departures. Responsible for transportation arrangements, documentation, and enhancing guest satisfaction.Tata Starbucks (July 2017 - December 2018)Designation: BaristaDuties: Proficiently handled cafe operations, from customer service to cashier activities, creating a welcoming atmosphere and delivering exceptional service.ITC Maratha, Mumbai (May 2015 – September 2015)Training: Food Production, Food & Beverage Service, Housekeeping & Front Office Operations🔑 Key Skills:Strong communication abilities, adept at understanding and addressing client needsAttentive and detail-oriented, ensuring seamless guest experiencesPositive and adaptable problem solver, consistently delivering exceptional service🏆 Accolades and Achievements:Acknowledged as "Star of the Month" and "LTO Winner of the Month" for outstanding contributionsRecognized for exceptional performance in the Front Office Department during 'MAGN 2K14'Received Appreciation Letter for Industrial Training performance at The Itc MarathaDemonstrated commitment to continuous learning through relevant certificationsPassionate about delivering exceptional service, I am committed to leveraging my skills and experiences to contribute positively to the hospitality industry. I eagerly anticipate new challenges and opportunities to create memorable guest experiences and foster lasting relationships.