I am an IT Professional with over 25 years experience. I stumbled into this profession while teaching English in Japan after college. My experience has been mostly as a technical writer, but over the years I have delivered training classes online and in person, created eLearning demos (which became a focus from 2012-2015), written online Firm IT support content, tracked site traffic, and managed and responded to user feedback. I am a succinct writer and am comfortable using a wide variety of applications: MS Office, MadCap Flare, Captivate, Contribute, Framemaker, Visio, Tableau, and Alteryx.
Listed skills include Creative Writing, Editing, Visio, Microsoft Office, and 20 others.