Jay Khant Email & Phone Number

London, England, United Kingdom

> Managing a team, ensuring excellent customer service, maintaining inventory levels, and achieving financial targets. > Fostering a positive and efficient store environment.Set clear expectations and performance goals for team members while providing training, feedback, and support to help team members.> Provide exceptional customer service and resolution of customer concerns.> Implement inventory control measures to minimize shrinkage and waste.> Financial acumen and the ability to manage budgets and financial reports. Plan and execute promotions and seasonal displays to maximize sales.> Manage relationships with suppliers and vendors, including negotiating pricing and terms.> Coordinate deliveries and maintain accurate records of inventory received.> Maintain accurate records related to sales, inventory, expenses, and personnel.> Generate reports and summaries for review by higher-level management.> Collaborate with marketing teams to execute local marketing initiatives and promotions.> Knowledge of inventory management and ordering processes.

Hatfield, England, United Kingdom

> A strong understanding of retail operations, including inventory management, merchandising, stock replenishment, and sales techniques,> Addressing customer inquiries, and concerns, and assisting them in a friendly and professional manner,> Strong coordination with the store team of 7 employees,> Achieving sales targets and maintaining the store standards, > Strong leadership, communication, problem-solving, and organisational skills.> Demonstrate effective time management and multi-tasking abilities through the completion of all the tasks and responsibilities before the end of each shift.> Stock merchandise on the correct counter and space according to labels or instructions, scan products, and bin overstock items.> Develop a good work ethic and showcase effective oral communication and listening abilities when interacting with other staff members.

Hatfield, England, United Kingdom

London, England, United Kingdom

London, England, United Kingdom

> Maintain high standards for beverage and food preparation, presentation, and quality.> Monitor product inventory and freshness, collaborating with the kitchen team to ensure a well-stocked and appealing display.> Led and motivated the cafe team to provide excellent customer service, maintain high-quality product standards, and meet operational goals. > Supporting the Cafe Manager in daily tasks and decision-making.> Provide guidance, training, and feedback to team members to help them excel in their roles.> Ensure that customers receive exceptional service, including prompt and friendly assistance, accurate order fulfilment, and a welcoming atmosphere.> Continuously coach and mentor staff to enhance their skills and performance.> Monitor and manage shift breaks, ensuring fair distribution of work.

Singapore

> Worked with management to assess and improve processes and policies.> Strengthened our fully functioning security measures and conceptualized new procedures.> Handle customer inquiries, complaints, and requests, ensuring prompt and satisfactory resolution.> Ensure that customers' needs and expectations are met or exceeded.> Assign tasks and responsibilities, ensuring smooth workflow and efficient service,> Provide guidance, training, and support to staff members.> Maintain quality standards for beverage preparation, presentation, and service.> Address any customer complaints or concerns related to the quality of drinks or service.> Resolve any operational issues or disputes among staff members professionally and promptly.> Collaborate with management to find solutions to ongoing challenges.

Rajkot, Gujarat, India

> Coordinated with supervisors and ensured compliance with the company to activate several systems.> Analyze and identify growth for all projects at workstations.> Determined personal objectives and ensured achievement of targets to ensure high-quality service and products for better performance.> Lead and supervise a team of packaging technicians, providing guidance, support, and training as needed.> Ensure that all packaging processes adhere to quality control standards and meet customer specifications.> Conduct regular inspections and quality checks to identify and address issues promptly.> Identify training needs within the team and arrange for training sessions to improve skills and knowledge.> Maintain records related to production, inventory, safety incidents, and equipment maintenance.> Generate regular reports on production performance and other relevant metrics.> Address any production-related issues promptly and effectively.> Collaborate with other departments to resolve cross-functional problems.

Rajkot, Gujarat, India

> Provide accurate and complete information about our products or services. > Utilise problem-solving skills to find solutions and follow up to ensure issues are fully resolved.> Develop a deep understanding of our company's products or services to assist customers effectively.> Collaborate with colleagues and other departments to resolve complex customer issues or escalate matters as needed.> Identify opportunities to promote additional products or services to customers when appropriate.> Maintained financial accounts by processing customer adjustments.> Resolved product or service problems by clarifying the customer's complaint; determined the cause of the problem; selected and explained the best solution to solve the problem; followed up to ensure resolution.

Bachelor Of Arts - Ba, Business Administration, Commendation

Core Subjects: Marketing Principles, Financial Accounting, Business Economics, Organizational Behavior, Operations Management, Business.

Diploma, Business Studies, Commendation

Core Subjects: Principles of accounting, Economics and management, Data analytics, International business management, Business.

High School

Activities and Societies: Student volunteered at Blood Donation Camp, duties included keeping track of the donation process and raising.