Digital marketing, Social media marketing, Communication training

• Overseeing the day-to-day operations of the grocery shop, ensuring smoothfunctioning, and maintaining a high standard of customer service.• Collaborating with the marketing team or implementing marketing strategies toattract customers, increase footfall, and drive sales online.• Managed social media accounts, overseeing content creation, scheduling, andengagement on platforms such as Facebook and Instagram.

Coordinating analysis and planning of restaurant profitability and sales levels.• Facilitating management and direction of all aspects of restaurant operations.• Coordinated monitoring of stock levels and ordering supplies as required.• Assisted in the planning and management of menus for restaurant operations.• Managed social media accounts, overseeing content creation, scheduling, andengagement on platforms such as Facebook and Instagram.

Partnering with appropriate resources to facilitate the creation of idea documents,business cases, and value plans.• Ensuring value optimization and communication.• Enabling continuous improvement in all areas and people around them.• Managed social media accounts, overseeing content creation, scheduling, andengagement on platforms such as Facebook and Instagram.

Coordinating daily restaurant management operations.• Managed social media accounts, overseeing content creation, scheduling, andengagement on platforms such as Facebook and Instagram.• Delivering superior food and beverage service and maximizing customer satisfaction.• Responding efficiently and accurately to restaurant customer complaints.