▪ Established systems of organization for deliveries, in-store service, and packaging, resulting in a decrease in required manpower and a 40% reduction in packing inaccuracies▪ Created and maintain social media presence on websites such as Google Review, Yelp, Zomato and Facebook by preserving a 4/5+ rating and resolving negative experiences with customer outreach▪ Negotiated lease with landlord to achieve a 15.8% reduction in costs per square foot▪ Process payroll and perform other general accounting▪ Performed opening and closing procedures for cash drawers such as matching batched card sales with points of sales system and resolving any discrepancies or losses▪ Recorded and completed deposits such as transferring checks and cash to and from the bank▪ Trained over 13 employees in operations such as customer service, point of sales system, kitchen and, delivery time efficiency▪ Produced and analyzed reports detailing sales trends to better prepare and adjust for traffic during different seasons of the year.