Jay Kumar Email & Phone Number

• Oversee daily operations of Food & Beverage outlets at all QLD Airports, leading 180 team members.
• Implement new payroll system “Deputy”, across Australia & NZ
• Execute training programs to improve staff communication and service, enhancing guest experience
• Manage legislative compliance, organisational requirements
• Develop and execute marketing & sales strategies through innovative events, boosting revenue
• Drive revenue growth through improved product quality and guest… Show more

Brisbane, Queensland, Australia

• Lead retail outlets and 120-seat restaurant, $6M monthly T/O
• Uphold high customer service standards
• Recruit, train, and develop 65 staff members
• Manage stock ordering, receiving, and rotation
• Handle large cash transactions and reconcile discrepancies
• Minimize stock wastage and maintain cleanliness standards

Brisbane, Queensland, Australia

• 71-rooms, 3 bars/restaurants, $3.5M T/O, 87% occupancy
• Oversee three function centres
• Increased sales by 30% in 6 months

Brisbane, Queensland, Australia

Gold Coast, Queensland, Australia

Gold Coast, Queensland, Australia

Gold Coast, Queensland, Australia

Sydney, New South Wales, Australia

New Delhi, Delhi, India

Diploma Of Education, Hotel/Motel Administration/Management

Bachelor'S Degree, Hotel, Motel, And Restaurant Management