Jay Kumar Email & Phone Number

• Oversee daily operations of Food & Beverage outlets at all QLD Airports, leading 180 team members.• Implement new payroll system “Deputy”, across Australia & NZ• Execute training programs to improve staff communication and service, enhancing guest experience• Manage legislative compliance, organisational requirements• Develop and execute marketing & sales strategies through innovative events, boosting revenue• Drive revenue growth through improved product quality and guest… Show more • Oversee daily operations of Food & Beverage outlets at all QLD Airports, leading 180 team members.• Implement new payroll system “Deputy”, across Australia & NZ• Execute training programs to improve staff communication and service, enhancing guest experience• Manage legislative compliance, organisational requirements• Develop and execute marketing & sales strategies through innovative events, boosting revenue• Drive revenue growth through improved product quality and guest service• installed POS System “Micros Symphony” - System Master • Manage Payroll and Accounts Payable Show less

Brisbane, Queensland, Australia

• Lead retail outlets and 120-seat restaurant, $6M monthly T/O• Uphold high customer service standards• Recruit, train, and develop 65 staff members• Manage stock ordering, receiving, and rotation• Handle large cash transactions and reconcile discrepancies• Minimize stock wastage and maintain cleanliness standards

Brisbane, Queensland, Australia

• 71-rooms, 3 bars/restaurants, $3.5M T/O, 87% occupancy• Oversee three function centres• Increased sales by 30% in 6 months

Brisbane, Queensland, Australia

Gold Coast, Queensland, Australia

Gold Coast, Queensland, Australia

Gold Coast, Queensland, Australia

Sydney, New South Wales, Australia

New Delhi, Delhi, India

Diploma Of Education, Hotel/Motel Administration/Management

Bachelor'S Degree, Hotel, Motel, And Restaurant Management