Jay Lin

Jay Lin Email and Phone Number

Rogers Communications - Marketing ELC-Call analitics and program lead @ Rogers Communications
toronto, ontario, canada
Jay Lin's Location
Greater Montreal Metropolitan Area, Canada
About Jay Lin

With a focus on critical thinking and detail oriented, I bring a wealth of work experience to the table. My expertise lies in providing data-driven insights and managing projects effectively, ensuring success and exceeding expectations.

Jay Lin's Current Company Details
Rogers Communications

Rogers Communications

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Rogers Communications - Marketing ELC-Call analitics and program lead
toronto, ontario, canada
Website:
rogers.com
Employees:
22143
Jay Lin Work Experience Details
  • Rogers Communications
    Manager Commercial Lead
    Rogers Communications Aug 2024 - Present
    Montreal, Quebec, Canada
    Rogers marketing-Prepaid Squad(Chatr)-Responsibile for Chatr BNO performance.Qualterly stratergt built to meet business priority. Contribute to Rogers cross-channel market communication program development and refinement, including ideation, existing campaign performance reviews, and campaign delivery via strong collaboration with squad members and other stakeholders .Contribute to a performance-marketing culture by leveraging data analysis and insights to proactively deliver actionable recommendations. Support the delivery of the squads’ KPI and assist with presentation of results
  • Rogers Communications
    Commercial Lead
    Rogers Communications Mar 2024 - Aug 2024
    Rogers marketing-Customer base management- Interbrand& revenue+ Squad-Responsibile for Fido to Rogers interbrand migration performance.Qualterly stratergt built to meet business priority. Contribute to Rogers cross-channel market communication program development and refinement, including ideation, existing campaign performance reviews, and campaign delivery via strong collaboration with squad members and other stakeholders .Contribute to a performance-marketing culture by leveraging data analysis and insights to proactively deliver actionable recommendations. Support the delivery of the squads’ KPI and assist with presentation of results
  • Rogers Communications
    Commercial Lead
    Rogers Communications Aug 2023 - Feb 2024
    Rogers marketing-Customer base management- Hive Squad-Responsibile for Fido Base PPC revenue management.Contribute to Rogers cross-channel market communication program development and refinement, including ideation, existing campaign performance reviews, and campaign delivery via strong collaboration with squad members and other stakeholders .Contribute to a performance-marketing culture by leveraging data analysis and insights to proactively deliver actionable recommendations. Support the delivery of the squads’ KPI and assist with presentation of results
  • Rogers Communications
    Call Analitics And Program Lead
    Rogers Communications Apr 2023 - Aug 2023
    加拿大 魁北克 蒙特利尔
    Rogers market communication- ELC(Early lifecycle)SquadData analysis and dashboard creation provide support for squadperformance management.Contribute to a performance-marketing culture by leveraging data analysis and insights to proactively deliver actionable recommendations. Support the delivery of the squads’ KPI and assist with presentation of results
  • Rogers Communications
    Frontline Operation Support (Ldp Program)
    Rogers Communications Dec 2020 - Apr 2023
    加拿大 魁北克 蒙特利尔
    Provide Rogers frontline operational support and team manager mandate.Identify frontline’s trends and behaviors, coach frontline accordingly and provide constructive feedback to help the frontline improve performance.
  • Fido Mobile
    Team Manager
    Fido Mobile Jun 2021 - Jun 2022
    Montreal, Quebec, Canada
    Manage a team of 14 members, report on the performance of each representative and manage disciplinary actions.Expert and proficient in problem solving and detail to identify trends and behaviors, focus on team performance development.OMP new hire team production team manager.
  • Fido Mobile
    Customer Service Representative
    Fido Mobile Dec 2017 - Dec 2020
    Montreal, Quebec, Canada
    Handle daily Fido customer request, provide service information, solutions.Proficient in Fido and Rogers wireless & Internet serviceManagement support centere (Jan 2019-April 2019)Escalation prime PT(Nov 2019-Sep 2020)New hire Co-pilot (Sep 2020-Dec 2020)
  • Bonbon Depot
    Regional Sales Representative
    Bonbon Depot Nov 2014 - Aug 2016
    Greater Montreal Metropolitan Area
    Regional sales representative for Bonbon depot. Responsible for customer and client demand development, candy sales, and candy sales market analysis.
  • Samsung Electronics
    Product Engineer
    Samsung Electronics Jan 2012 - Dec 2013
    Weihai, Shandong, China
    Samsung printer,cartridge products item lead. Responsible for new product launch design, trial production,quality control,market feedback, data analysis and improvement process.

Jay Lin Education Details

Frequently Asked Questions about Jay Lin

What company does Jay Lin work for?

Jay Lin works for Rogers Communications

What is Jay Lin's role at the current company?

Jay Lin's current role is Rogers Communications - Marketing ELC-Call analitics and program lead.

What schools did Jay Lin attend?

Jay Lin attended 山东大学(威海).

Who are Jay Lin's colleagues?

Jay Lin's colleagues are Stefano Manco, Komalpreet Kaur, Ghazala Saeed, Amy Thorn, Mufazal Palliwalla E-Mail, Marie-Josée Marleau, Amith Mohan.

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