Jay Lin Email and Phone Number
With a focus on critical thinking and detail oriented, I bring a wealth of work experience to the table. My expertise lies in providing data-driven insights and managing projects effectively, ensuring success and exceeding expectations.
Rogers Communications
View- Website:
- rogers.com
- Employees:
- 22143
-
Manager Commercial LeadRogers Communications Aug 2024 - PresentMontreal, Quebec, CanadaRogers marketing-Prepaid Squad(Chatr)-Responsibile for Chatr BNO performance.Qualterly stratergt built to meet business priority. Contribute to Rogers cross-channel market communication program development and refinement, including ideation, existing campaign performance reviews, and campaign delivery via strong collaboration with squad members and other stakeholders .Contribute to a performance-marketing culture by leveraging data analysis and insights to proactively deliver actionable recommendations. Support the delivery of the squads’ KPI and assist with presentation of results -
Commercial LeadRogers Communications Mar 2024 - Aug 2024Rogers marketing-Customer base management- Interbrand& revenue+ Squad-Responsibile for Fido to Rogers interbrand migration performance.Qualterly stratergt built to meet business priority. Contribute to Rogers cross-channel market communication program development and refinement, including ideation, existing campaign performance reviews, and campaign delivery via strong collaboration with squad members and other stakeholders .Contribute to a performance-marketing culture by leveraging data analysis and insights to proactively deliver actionable recommendations. Support the delivery of the squads’ KPI and assist with presentation of results -
Commercial LeadRogers Communications Aug 2023 - Feb 2024Rogers marketing-Customer base management- Hive Squad-Responsibile for Fido Base PPC revenue management.Contribute to Rogers cross-channel market communication program development and refinement, including ideation, existing campaign performance reviews, and campaign delivery via strong collaboration with squad members and other stakeholders .Contribute to a performance-marketing culture by leveraging data analysis and insights to proactively deliver actionable recommendations. Support the delivery of the squads’ KPI and assist with presentation of results -
Call Analitics And Program LeadRogers Communications Apr 2023 - Aug 2023加拿大 魁北克 蒙特利尔Rogers market communication- ELC(Early lifecycle)SquadData analysis and dashboard creation provide support for squadperformance management.Contribute to a performance-marketing culture by leveraging data analysis and insights to proactively deliver actionable recommendations. Support the delivery of the squads’ KPI and assist with presentation of results -
Frontline Operation Support (Ldp Program)Rogers Communications Dec 2020 - Apr 2023加拿大 魁北克 蒙特利尔Provide Rogers frontline operational support and team manager mandate.Identify frontline’s trends and behaviors, coach frontline accordingly and provide constructive feedback to help the frontline improve performance. -
Team ManagerFido Mobile Jun 2021 - Jun 2022Montreal, Quebec, CanadaManage a team of 14 members, report on the performance of each representative and manage disciplinary actions.Expert and proficient in problem solving and detail to identify trends and behaviors, focus on team performance development.OMP new hire team production team manager. -
Customer Service RepresentativeFido Mobile Dec 2017 - Dec 2020Montreal, Quebec, CanadaHandle daily Fido customer request, provide service information, solutions.Proficient in Fido and Rogers wireless & Internet serviceManagement support centere (Jan 2019-April 2019)Escalation prime PT(Nov 2019-Sep 2020)New hire Co-pilot (Sep 2020-Dec 2020) -
Regional Sales RepresentativeBonbon Depot Nov 2014 - Aug 2016Greater Montreal Metropolitan AreaRegional sales representative for Bonbon depot. Responsible for customer and client demand development, candy sales, and candy sales market analysis. -
Product EngineerSamsung Electronics Jan 2012 - Dec 2013Weihai, Shandong, ChinaSamsung printer,cartridge products item lead. Responsible for new product launch design, trial production,quality control,market feedback, data analysis and improvement process.
Frequently Asked Questions about Jay Lin
What company does Jay Lin work for?
Jay Lin works for Rogers Communications
What is Jay Lin's role at the current company?
Jay Lin's current role is Rogers Communications - Marketing ELC-Call analitics and program lead.
What schools did Jay Lin attend?
Jay Lin attended 山东大学(威海).
Who are Jay Lin's colleagues?
Jay Lin's colleagues are Stefano Manco, Komalpreet Kaur, Ghazala Saeed, Amy Thorn, Mufazal Palliwalla E-Mail, Marie-Josée Marleau, Amith Mohan.
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