Jay Lowe Email & Phone Number

Manston, Gb

Ramsgate, England, United Kingdom

Manston, England, United Kingdom

Sittingbourne, England, United Kingdom

Sittingbourne

Responsible for the day to running of the Supreme Concrete Sittingbourne Yard. Duties include management of 18 members of staff. Stock Control, H&S, KPIs, FLT fleet management and production planning.

Manston

Faversham

Significant change agent, reviewing and refocusing all processes, attitudes and culture at this highly successful, market-leading company. Managed the Supply Chain, Purchasing, Logistics, Warehouse and HSE functions. Reported directly to the Managing Director.Developed OMS integration software to facilitate ISO compliance, and an internet-based ticketing system. Key Contributions: New OMS measurably drove major cost savings through improved supply chain productivity and individual performance. o Reductions: 99% in legacy supply chain errors; £32K manpower costs; 25% supplier delivery charges in 3 months; 30% outbound logistics costs; 21% supply chain absence.o Increases: 25% warehouse capacity (saved up to £15K / 70+ man hours per annum); 75% supply chain productivity in 12 months.

London, United Kingdom

Provided high-level support to the business in streamlining processes and procedures.Worked to improve ISO compliance, and logistics and supply chain infrastructure. Key Contributions: Worked with global partners: o Gacom Communications & Security o HP – Worldwide, Enterprise Services and UK Loan Operations.  Deployed expertise in inventory / databases, asset and team management, HSE, and logistics.  Direct reports: Stock Controller, Warehouse Operatives and Logistics staff. Per-annum reductions – £18K manning costs (combined several warehouses) and 90% onsite storage; ongoing IT costs (improved visibility of stock/assets); parts and returns warranty penalties. 75% increase in productivity

Sandwich, Kent

My role as Global server build co-ordinator required the strong communication skills necessary to communicate technical tasks and requirements to sites all over the world and the ability to manage multiple timings so that KPIs, crucial deadlines and client delivery dates are met. Key to the position is a good understanding of server commissioning. From receiving of the server (HP & Sun Servers, HP Chassis & Blades, Avamar devices etc), to the Physical installation (Racking, Cabling, Port Activation, IP allocation etc), and finally the Logical build (OS load, SAN allocations and DP). A knowledge of change management, creating CIs, raising and proceeding RFCs as well as MS Office and several specialist administrative software applications such as HP Server Center, Q.I.P (IP allocation software), and EPV (Electronic Password Vault) are also essential. Key Achievements: o Consistently one of the highest performing team members as reflected in PDIP. o Always took on the first contact sites, and new hardware installations. o Documented and championed new procedures to aid productivity and improve understanding. o Trained in house to meet the technical level to perform the tasks required.

Sandwich Kent

Performed IRMAC / IMAC tasks including Laptop and Desktop Refreshes, New Starter installations and installing new / additional components. Also installed a wide range of peripheral items including, plotters, printers, scanners, monitors etc. This was a self administrative role in which we scheduled our own daily activities which involved direct interaction with the end user. Key Achievements: o Trained in house to meet the technical level to perform the task required. o Exceptional End User feedback including site Pfish awards given for outstanding customer care.

Sandwich, Kent

Lead administrator, responsible for supervision of 1 (5 during projects) admin staff, scheduling 4 Irmac engineers (25 during projects) and a stock controller. Key Achievements: o In this role I received 2 HP/Synstar employee awards. A Bronze award for improving Irmac Productivity. o And a Silver employee award for my planning of the XP DMS roll-out, which enabled us to complete a 5000 user site 2 months ahead of schedule. This was done by utilizing several techniques of my previous employment in hotel management.

Canterbury, United Kingdom

I started in this role as Head Receptionist; I then progressed to Conferencing and Banqueting Manager then Front Office Manager. At my time of employment The County Hotel was the busiest hotel in South East Kent. Boasting a weekly occupancy of 90% and a REV PAR of £103. My responsibilities included 6 reception staff, 3 porters, 2 night porters and housekeeping staff. I received a great deal of industry training In Rooms Management, Staff Management, Time Keeping and Trainer Trainee (Staff Training). I also was given Duty Management Training, First Aid and Commitment to Excellence service award. o During my time here, The County Hotel was awarded a 4th star. o Awarded CTE. o Studied and wrote the story of the Historic Hotel Building which is still used today. o Won a number of new contracts for the McDonalds Hotel Chain receiving high bonuses for the new business. o As conference and Banqueting Manager, I help start the first Canterbury Food Festival. And introduced the now customary “Cook Off.”

Greater Los Angeles Area

Receptionist and Night Auditor. General receptionist duties in a busy budget LAX airport hotel. Later given the responsibility of running the Night Audit and cashing up. o Gained good knowledge of Fidelio hotel system. o Earn key auditing experience.

Greater New York City Area

Single Shop Specialist teaching cartooning and animation to 11-16 year old children. This involved creating lesson plans and finding ways to keep the children interested in the subject matter.