Jay M Email & Phone Number

United States

As a contractor, provided leadership in designing, building, and optimizing automation systems for business web and data infrastructure platforms. Led server migration initiatives to public clouds (AWS & Azure) and managed cloud-to-cloud migration projects. Oversaw the implementation of CI/CD solutions, managed containerized platforms on cloud, and led the development of DR solutions. Provided strategic guidance in COE activities, resolved production issues, and explored new DevOps technologies while documenting business case studies and blogs.

As Technical Support Supervisor at Delta Air Lines, partnered across divisions to enhance operational efficiency through implementing and optimizing various technology tools, including AWS, SQL, and Tableau, while collaborating with IT, business units, and vendors to drive strategy, roadmap development, and project execution.

United States

• Automating and improving existing processes• Improving and refining system and service monitoring• Executing large-scale system changes using the latest technologies• Hands-on server/hardware debugging and problem remediation• Implementing solutions to problems of diverse scope in specific areas, including data analysis to identify root cause and contributing factors.• Improving and refining server OS deployments and provisioning processes• Core refresh, expansion planning and implementation projects• Documentation, service management, service improvement, service delivery• Reviewing, improving, and generating documentation for multiple functional areas

Associate Of Science, Business Administration And Management, General

Bachelor Of Applied Science - Basc, Computer Programming, Specific Applications