Jay Mcgovern Email & Phone Number

Racine, Wi, Us

Mount Pleasant, Wi, Us

Mount Pleasant, Wi, Us

Primary focus of ensuring optimal service levels for ECU staff and members by providing day to day support of the IT Server Infrastructure. Provide technology leadership in the deployment, support, standardization and strategic direction of the hyper converged technology, VxRail/VMware. Active participant in new technology application deployments for the business. -Researched, recommended the purchase and deployed an all flash Hyper-Converged VxRail / VMware cluster for growth and performance. Full migration between data centers.-Full version upgrades of each Hyper-Converged cluster without member impact or service interruption along with migration of server workloads from Hyper-V to VMware without service interruption.-Continue to restructure, document and streamline the server infrastructure to provide exceptional service, stability and maximum up-time for our members. -Championed the deployment of Veeam Enterprise Backup and Replication software including support, documentation for day to day data retention and disaster recovery retention.-Veeam Availability Suite roll-out for daily backups, backup copy jobs, and replication. Design and configuration of the Disaster Recovery Playbook with defined recovery plans.-Teamed with Security leader on the deployment and process strategy for Tenable Security Scanning. Allowing for analysis of security risks in our technical infrastructure to mitigate risk and resolve vulnerabilities.-Initiated server team meetings for weekly task and project reviews. Ensuring the team moved in a unified direction.-Corporate migration of on-prem MS Exchange to O365 in the Azure cloud.-Implemented monthly patch strategy using SCCM.-Event Planning for all staff Corporate Events and Training.

Mount Pleasant, Wi, Us

Milwaukee, Wisconsin, Us

Responsible for ownership, oversight and strategic direction of technology platforms and applications. Platform/Application Engineering• Provide engineering ownership of a subset of IT platforms and applications.• Create and maintain engineering system documentation and diagrams.• Research methods to improve system uptime and stability through proactive monitoring and capacity management solutions.• Research and create procedures to maintain a secure environment.• Research and recommend innovative, automated, programmatic approaches to increase speed of delivery/implementation.• Research and document methods to recover from software or hardware failures, test procedures regularly with system administration team.• Develop and retain relationships with system administrators and technology vendors.• Set and maintain system standards.• Provide level three support and train system administration team to provide level two support.Platform/Application Project Support• Lead the planning and execution of system upgrades, migrations, and research/proof of concept projects.• Maintain open and consistent communications with project managers.Strategy and Research• Own the development of technology vision and strategy roadmaps for platforms and applications.• Research and recommend emerging technologies.• Draft proposals for upgrades of existing and implementation of new technologies.

Chicago, Us

As Hosted Technologies Solutions (HTS) leader for GE, I lead a team of 8 engineers that build and support the infrastructure that hosts the GE Healthcare software for and external customer base. Primary clients are hospitals, medical clinics and internal engineering teams. In my role, hold technology reviews, outline needed architecture, determined delivery timetable, coordinated server builds and application installations. Designed and managed several large HTS related projects for key GE Healthcare customers in addition to hundreds of smaller infrastructure support server builds deployed in the key data centers. Tracked available resource capacity in VMWare, facilities port and power, networking ports, available and asset inventory in order to stay ahead of customer demand.

Kenosha, Wisconsin, Us

Citrix Administrator Utilized Citrix Training Classes to design, deploy, and support corporate Citrix farm for 1000 global user base. Deployed several key corporate financial applications, aviation tracking software, and technical support tools in the Citrix farm allowing quicker application deployment and supportability. Provided the day to day support, capacity planning for the Citrix farm and integration planning for future application. Ecommerce Administrator Supported public eCommerce website, buy1.snapon.com and global internal corporate site consisting of over 40 web servers. Worked closing with code developers to implement website changes and code testing. Deployed website content management solution to streamline on demand web page updates on external ecommerce sales sites. VMWare AdministratorCompleted VMWare ESX core classes through VMWare. Deployed redundant ESX clusters hosting corporate financial applications. Created documented process for deploying future ESX clusters and proper provisioning of Virtual Machines. General DutiesInstallation, documentation and day-to-day support of 400+ Intel Servers with OS’s ranging from Windows NT 4 to 2003. Participant and designed disaster recovery plans for all servers and applications within the corporation. Completed testing of DR plans at remote hot site. Traveled several times a year to various remote sites to complete server migration and consolidations.• Creation of Policies and Procedures for Test• Lab/VMWare/Citrix/Web• 24 x 7 responsibilities• Participated in 5 Corporate Value Stream Mapping workoutsDesktop SupportProvide global support for 12,000+ users. Developed Standard OS Images for various OS versions. Assisted with software and hardware issues with various OS’s and platforms. Worked closely with all I/T teams to resolve client issues. Developed installation documentation for over 25 third party applications.

Provide 24x7 PC support for a 30 PC/10 server environment running OS/2 Warp 4, Windows NT and 9x. Managed a team of 5 programmers developing proprietary applications for Voice Recognition systems including reporting solutions using SQL. Daily maintenance of SQL databases. Maintained 500 line phone system supporting in house and advertised 800 numbers. Created operating documentation and developed a Disaster Recovery plan.