With over 35 years of experience in the pool and spa industry, I am a seasoned sales professional / manager and customer experience specialist who strives to exceed expectations and deliver exceptional results. I’m currently excited to announce my recent joining of the Swimwerx Team / Partswerx Group.My core competencies include customer retention, customer relationship management (CRM), retail and wholesale sales, operations management, and problem solving. I am passionate about creating and maintaining long-lasting relationships with customers, suppliers, and partners, and ensuring their satisfaction and loyalty. I also enjoy coaching and mentoring my team as well as empowering them to achieve their goals and grow their skills beyond expectations. My mission is to drive sales and client satisfaction by providing a superior customer experience while representing one of the largest distributors in the Pool industry.