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Jay Mcnabb Email & Phone Number
Sr. Technical Support Engineer
at
Tungsten Automation
1 work email found
@kofax.com
1 phone found area 714
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Sr. Technical Support Engineer
Location
Anaheim, California, United States
Company size
Who is Jay Mcnabb? Overview
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Quick answer
Jay Mcnabb is listed as Sr. Technical Support Engineer at Tungsten Automation, a company with 1308 employees, based in Anaheim, California, United States. AeroLeads shows a work email signal at kofax.com, phone signal with area code 714, and a matched LinkedIn profile for Jay Mcnabb.
Jay Mcnabb previously worked as Sr. Technical Support Engineer at Kofax and Technical Engineer at Kofax. Jay Mcnabb holds Certification, Microsoft Certified Systems Engineer from Chapman University.
Company email context
Email format at Tungsten Automation
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{first}.{last}@kofax.com
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AeroLeads found 1 current-domain work email signal for Jay Mcnabb. Compare company email patterns before reaching out.
Profile bio
About Jay Mcnabb
Jay Mcnabb is a Sr. Technical Support Engineer at Tungsten Automation. He possess expertise in technical support, troubleshooting, software documentation, customer service, team building and 22 more skills.
Listed skills include Technical Support, Troubleshooting, Software Documentation, Customer Service, and 23 others.
Current workplace
Jay Mcnabb's current company
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Tungsten Automation
7 roles
Jay Mcnabb work experience
A career timeline built from the work history available for this profile.
Sr. Technical Support Engineer
Current
Jul 2021 - Present
Technical Engineer
CurrentTechnical Support Engineer responsible for providing business critical support to partners, highly-skilled customers, IT and functional staff, including Database Administrators, System Administrators, IT Managers and Directors, line-of-business Managers and Financial Controllers. In addition, has frequent interaction with Product Development and Consulting.
Dec 2013 - Present
Deployment Supervisor
- Oversaw the workflow of all technology changes deployed to restaurants. This included development, testing, QA, deployment and validation of all implementations.
- Enforced established Deployment service level agreements for problem resolution.
- Analyzed performance of Deployment activities and documented resolutions in order to enhance quality of service and prevention of future problems.
- Effectively communicated and partnered with other business units in order to meet all deployment initiatives on time while meeting all operational objectives. This includes active involvement in a formal change.
- Managed and prioritized incoming restaurant and internally escalated help requests to Deployment team using Deployment tracking tools, telephone and e-mail to ensure courteous, timely, and effective resolution of end.
- Monitore and tested corrective actions to ensure problems have been adequately resolved.
Nov 2011 - Aug 2013
Third Level Support Data Mangement
- Support and manage all phases of deployment as it relates to equipment processing, documentation and scheduling
- Responsible for all phases of Quality Assurance testing and software releases to multiple remote locations
- Document new hardware and software changes for restaurant support helpdesk, installation teams and restaurants
- Provide support to restaurant support helpdesk for Point of Sales (POS) and Back Office System (BOS)
- Nationwide Travel to Train Vendors on installation practices for new hardware
- Organize, schedule and communicate changes for over 600 Restaurants
Jan 2005 - Sep 2010
Technical Support Lead Analyst
Monitor the restaurant polling system to insure accurate and timely sales data is transmitted from each restaurant dailyCoordinate services among restaurant managers, POS technicians, software developers, and repair agenciesAnalyze, diagnose and ressolve issues related to POS and BOS systemsTrack all calls via electronic tracking systems and perform system.
Feb 2002 - Feb 2005
Technical Support Analyst
1st Level Technical Support Analyst for the Restaurant Technical Support Center.
Feb 2002 - Oct 2002
2 education records
Jay Mcnabb education
Certification, Microsoft Certified Systems Engineer
Associate Of Science (As), Com\
FAQ
Frequently asked questions about Jay Mcnabb
Quick answers generated from the profile data available on this page.
What company does Jay Mcnabb work for?
Jay Mcnabb works for Tungsten Automation.
What is Jay Mcnabb's role at Tungsten Automation?
Jay Mcnabb is listed as Sr. Technical Support Engineer at Tungsten Automation.
What is Jay Mcnabb's email address?
AeroLeads has found 1 work email signal at @kofax.com for Jay Mcnabb at Tungsten Automation.
What is Jay Mcnabb's phone number?
AeroLeads has found 1 phone signal(s) with area code 714 for Jay Mcnabb at Tungsten Automation.
Where is Jay Mcnabb based?
Jay Mcnabb is based in Anaheim, California, United States while working with Tungsten Automation.
What companies has Jay Mcnabb worked for?
Jay Mcnabb has worked for Tungsten Automation, Kofax, Bj'S Restaurants, Inc., and Cke Restaurants, Inc..
How can I contact Jay Mcnabb?
You can use AeroLeads to view verified contact signals for Jay Mcnabb at Tungsten Automation, including work email, phone, and LinkedIn data when available.
What schools did Jay Mcnabb attend?
Jay Mcnabb holds Certification, Microsoft Certified Systems Engineer from Chapman University.
What skills is Jay Mcnabb known for?
Jay Mcnabb is listed with skills including Technical Support, Troubleshooting, Software Documentation, Customer Service, Team Building, Security, Pos, and Software Installation.
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