Jay Mehta Email & Phone Number

Mumbai Area, India

Handling returns, damages/claims management of various market places - Snapdeal, PAYTM, Flipkart, Healthkart, Tata Cliq, Pepper Fry, Myntra, Jabong, Amazon, KKCL and Shopclues Tracking and claiming damaged stocks received from above mentioned marketplaceEnsuring that a suitable resolution is provided relating to the case of the damageEnsuring that returns are being received in time in the warehouse for each and every market placeDaily/Weekly MIS reports sharing with Vendors, Stock & sales report, Promotion and campaign reports etcHandling and resolving customer complaints of each and every market place mentioned aboveHandling the company software in regards to updation of sale reports of all platforms on a daily basisPreparing Stock Transfer Notes/Shipments of various brands- Dabur, Pedigree, Reckitt Bankiser, Optimum Nutrition, GodrejAlso involved in cataloging management for various marketplaces like Flipkart, Paytm, Snapdeal of various brands like Dymatize, Hamleys, Optimum Nutrition, Hasbro, Funskool, Myntra, Pedigree, HUL, Nauti Nati, Tambourine, Ethnicity, Nykaa, Disney and Shahnaz Husian EtcHandling Dymatize Nutrition- Customer Service India- Call Centre- Through Email, Instagram and Facebook, Hafele- Customer Service India through email and Pure Nutrition- Customer Service India through Facebook and InstagramHandling EAT ANYTIME category under Wholesome Habits Pvt Ltd VendorKey Responsibility:Handling sale and purchase of this particular brandManaging weekly reports to vendorsEnsuring sales and stock are monitored on a daily basisResolving damage, MRP and expiry issues of this particular brand

Andheri (E)

Handling day to day accounts activityAlso involved in direct reporting to the CEO in regards to international office operationsHandling the international company portal worldwide

Mumbai Area, India

Handling branch banking operations related to cash, clearing ( inward and outward) and fixed depositsHandling account opening and closure of customers ( Current Account, Saving Account, Loan Account and Fixed Deposit Account)Handling each and every query of the customer related to branch banking operations and activityHandling recovery department of customers related to NPA (Non Performing Assets)Canvassing of CASA (Current Account and Saving account, Loan Account and Fixed Deposit Account) for the bankHandling NEFT and RTGS transactionsHandling locker operations of the branch for HNI (High Networking Individuals) customersHandling ATM operationsHandling the address verification, AML (Anti Money Laundering) and KYC (Know your Customer) departments in regards to new account opening of the customers

Mumbai Area, India, Vikhroli

Handling inbound queries of clients related to AVON UK processRecognized frequently by customers for providing solutions to meet individual needs, leading to repeat/ referral business and requests for personal serviceHandling clients’ concerns, solving client disputes, presenting with satisfying solutionsMaintained excellent record of resolving problems and handling stressful situations that involved challenging customers

Search Engine Optimization (Seo), Digital Marketing, First Class

Master'S Degree, Masters In Business Administration (Mba), Business Administration And Management, General, Third 3, Pass Class

Activities and Societies: Cricket at University of Central Lancashire Venturer'sMasters Dissertation (20000 words) on- Convergance.

Bachelor'S Degree, Bachelors Of Management Studies (Bms), First Class

Activities and Societies: Cricket at Somaiya's TeamSpecialisation in Marketing and Econometrics in the final semester A 100 marks project.

Education record