Managed recruiting for the Western Claims Department • Lead Indeed recruiting events• Lead recruiting efforts with college in CA and AZ• Designed college recruiting strategies• Built out the training for National Generals recruiting staff• Managed recruiting for Inside Sales and Retail Sales

Project Manager

• Managed LSP recruiting for 13 states• Project Management  LSP Recruiter Mailbox & Survey Projects Build out the Alignment for the 2022 New LSP Recruitment Program Build out the Recruiting Process for the 2022 New LSP Recruitment Program Build out the LSP recruiting strategies for 2023 Lead Indeed recruiting campaign for Agencies Agency Owners Round Table• Lead & Designed Trainings Always Be Recruiting  How to sell your opening (Recruiting Sales Tactics) Interview Strategies Indeed recruiting campaign How to create a remote role for your agency

• Manage and recruit nationally to Individual Agent and Agency Ownership Opportunities• Assist Agency Owners for independent agency staffing opportunities on an as needed basis• Source for potential buyers for retiring Agency Owners• Establish and maintain close relationships with field management and hiring leaders to ensure a positive candidate experience.• Mentor and train new recruiters on processes and best practices in a strategic recruiting.• Assist and train field management on effective full cycle recruiting processes.• Successful completion of special projects as assigned by Director of Recruiting.• Produce and monitor job postings and email campaigns on multiple sourcing sites.• Attracts applicants by placing job advertisements, networking, and consistent communication of opportunities available.• Develop, coordinate, and execute recruiting plans and initiatives to include promoting opportunities and sourcing candidates through various means to include social media, email and passive recruiting techniques.• Updates industry and recruiting knowledge by participating in educational opportunities, reading professional publications, maintaining a personal network, and participating in professional organizations.• Provides organization information, opportunities, and benefits; makes presentations; maintains rapport.• Determines applicant qualifications by conducting behavioral based applicant interviews.• Evaluates applicants by debriefing with managers, interviews applicants on consistent set of qualifications.• Improves organization attractiveness by recommending new marketing practices.• Assist candidates through onboarding process from first touch to hire.

• Coordinate and conduct Recruiting Events and Campus Visits• Provide customer service to candidates for employment by providing timely sourcing and scheduling of applicants• Complete post-interview requirements of new hires in compliance with hiring practices and all federal, state and local employment regulations• Source potential candidates using ADP Recruiting and social websites such as Facebook, Twitter, and LinkedIn while marketing the organization, location, department, and position.• Conduct interviews to determine qualifications and fit of candidates• Conduct and provide feedback on process improvements• Communicate with and supports hiring managers in the hiring process regarding the status of candidates and requisitions• Assist Department Managers in Human Resources policy according to state and federal law• Makes decisions with autonomy in regards to schedule and priorities• Created a digital referral program for Claims and IT, while creating a referral program for our Contact Center• Restructure our job posting to be candidate-centric• Create a social media strategy • Created a hiring strategy for an Insurance and Annuity Sale team in Dallas area• Created a hiring strategy for Premier Service Representatives • Developed and train company managers on the recruitment process • Hired over 200 candidates in 2018 (Company record)• Create a hiring strategy for a new Contact Center in Raleigh, NC

• Achieved and sustained a 105% of the company’s goals for candidate’s enrollment and retention rates. Enroll in a show rate of 72%. The company’s average enrolls to show rate is 55%.• Coordinated and planned campus open house/recruitment events/ program to improve lead flow and marketing collateral• Utilized database tools such as S3 to organize applicant pipeline and track viable marketing data.• Work cross-functionally with Academics Advisors, Financial Aid department, students Coordinators and faculty to improve teamwork and service to candidates• Mentor employees to ensure accountability, compliance, and integrity through the entire admission processes• Lead team training with Powerpoint presentations and give weekly reports of the improvements• Create marketing and sales strategies for the Central Illinois market• Structure a schedule to ensure that coverage for operating hours• Create strategies to improve employees with discipline issues • Interview, hire, and train employees

• Directed the planning, design, installed and management of security and fire systems• Daily & Weekly reporting of all sales activity and jobs awarded• Hire, manage, and train all installer under my lead• Responded to request for proposal, create take-offs from plans, prepare bids, and follow-up on outstanding bids• Coordinate internal resources and third parties/vendors for the flawless execution of projects• Establish and maintain relationships with third parties/vendors• Made new contacts with contractors, developers, property managers, and architects through on-site cold calls and network by attending trade association meetings and pre-bid meeting/walk-thru• Perform and maintain customer service activities for awarded contracts and coordinate with operations team• Performed and maintained customer service activities for awarded contracts and coordinate with operations team• Install CCTV system, security, and fire alarms, test and maintain the systems