Jay Nielsen Email & Phone Number

Austin, Tx, Us

Austin, Texas Metropolitan Area

Leading the world's best Franchise Development team for ResiBrands. That 1 Painter, Garage Up, Pink's.

Austin, Texas Metropolitan Area

United States

ResiBrands is the entrepreneurial mastermind behind the world's greatest home service brands. Made up of a team of experts in franchise development and brand creation, we house exceptional brands that can be franchised across the United States and, eventually, the world. ResiBrands began as the painting franchise That 1 Painter and now has added GarageUp. Here at ResiBrands, we are more than a parent company; we are a support system and growth machine. ResiBrands drastically reduces franchisee risk by bringing all of its marketing, connection, and support efforts and services in-house. We will be with you every step of the way.

Austin, Texas Metropolitan Area

Austin, Texas, United States

Austin, Texas Metropolitan Area

Southern United States

Executive level manager leading, coaching, and growing a team of 70+ full-time employees in multiple states. As the COO I collaborate with the owners to set and drive the organizational vision, operational strategy, and hiring needs. I translate strategy into actionable goals for peak performance and growth. I oversee all company operations and employee productivity, building a highly inclusive culture that ensures team members thrive, and organizational outcomes are met.

Austin, Texas Area

EnviroGuard is a young company based in Austin, Texas who can easily boast about being one of the fastest-growing home service companies in the southern United States. We now have over 20,000 home and commercial accounts with offices located in Austin, Waco, San Antonio, Nashville, Tulsa, and St. George. As the Regional Sales Manager, my responsibilities included: leading our sales strategy, creating new services, hitting sales targets by successfully managing staff in all locations, creating sales scripts, and performance monitoring of sales. As the Retention Lead, I created and managed a Quality Assurance department for resolving customer complaints and ensuring 100% customer satisfaction throughout established touchpoints. This position required extensive business development from the ground up, seeking out amazing Quality Assurance staff, and training others in the ways of customer service and sales.

Austin, Texas Area

Massey Services, Inc. Based in Orlando, Florida is the nation's 5th largest pest prevention company and the largest privately held family-owned company in the industry. As a Sales Representative, my responsibilities included: generating new residential and commercial accounts, proposing services to prospective clients, creating long-lasting relationships with customers for superior service and referrals, marketing online through facebook and facebook advertising.

Bend, Oregon

St. Charles Health Care System is the largest healthcare provider in Central Oregon providing care to thousands of patients every day across multiple hospitals, specialty clinics, and family care clinics throughout Oregon. At St. Charles Family Care, I was responsible for checking patients in and out for their appointments, managing all incoming faxes for the clinic, coordinating Dr. schedules, assisting patients, appointment scheduling, and mail distribution.

Bend, Oregon Area

During my time at The Center, I was privileged to lead the implementation and compliance of our then-new electronic health care record. As the lead for this new department, I was responsible for learning the software and troubleshooting software issues for end-users remotely and in person. This position required technical knowledge, an understanding of web browsers, and in-depth knowledge of Mac and PC operating systems. As the department head, I pioneered the workflow for our new software service and trained a temp team of five individuals and one full-time employee.

Bend, Oregon

Cross trained in multiple departments with a focus on customer care as the number one priority. My responsibilities included: checking in NOW Care and occupational medicine patients, training new hires, appointment scheduling, and troubleshooting all incoming tickets for our online patient portal. During my time at The Center I was privileged to participate in several boards including the community outreach team, employee relationship development, and HIPPA compliance. Awarded the Compassion In Action award by The Center Foundation for going above and beyond to provide a exceptional care for our patients.

Business, Management, Marketing, And Related Support Services

Activities and Societies: Jr. Achievement 2010-2011Teaching introductory business curriculum to elementary students once a week.

Associate'S Degree Of Business, Business, Management, Marketing, And Related Support Services

Associate'S Degree, General Studies

Associate'S Degree Of Oregon Business Transfer, Business Administration And Management, General