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Jay Ogden Email & Phone Number
IT Systems Specialist
at
Radiant Technology Solutions
1 work email found
@caliberhomeloans.com
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
IT Systems Specialist
Location
Greater Tampa Bay Area, United States, United States
Who is Jay Ogden? Overview
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Quick answer
Jay Ogden is listed as IT Systems Specialist at Radiant Technology Solutions, based in Greater Tampa Bay Area, United States, United States. AeroLeads shows a work email signal at caliberhomeloans.com and a matched LinkedIn profile for Jay Ogden.
Jay Ogden previously worked as Service Desk Security Analyst at Crash Champions and Security Support Analyst at Crown Castle. Jay Ogden holds Computer Science from Tarrent County College.
Company email context
Email format at Radiant Technology Solutions
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{first}.{last}@caliberhomeloans.com
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AeroLeads found 1 current-domain work email signal for Jay Ogden. Compare company email patterns before reaching out.
Profile bio
About Jay Ogden
Driven and detail-oriented cybersecurity professional with a solid foundation in threat detection, network security, and incident response. Certified in CompTIA Security+ Certified in Google System Administrator & IT Infrastructure.
Listed skills include Customer Service, Sales, Process Improvement, Credit, and 6 others.
Current workplace
Jay Ogden's current company
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9 roles
Jay Ogden work experience
A career timeline built from the work history available for this profile.
Service Desk Security Analyst
- Resolved 15+ weekly technical issues, cutting system downtime by 20%.
- Provided remote support to end-users across multiple locations, resolving 80% of issues remotely.
- Escalated unresolved issues to higher level support, resulting in a 30% reduction in average resolution time.
- Managed user accounts for a network of 500+ users, ensuring accurate permissions and access levels.
- Supported 200+ users, resolving issues promptly with 95% satisfaction.
- Resolved 90% of incidents within the Service Level Agreement.
Feb 2024 - Oct 2024
Security Support Analyst
- Aimed to resolve 80% of customer inquiries during the initial interaction.
- Provided timely feedback to external and internal users via phone, e-mail, and chat within a 24-hour period.
- Configured and created 30 to 40 user accounts and setting permissions using active directory.
- Provisioned needed access to various systems by means of Windows PowerShell scripting.
- Provisioned access to users via Active Directory and Microsoft Azure cloud systems.
- Resolved 90% of incidents within the Service Level Agreement.
Jun 2023 - Jan 2024
Service Desk Analyst
- Collaborated with programmers and systems analysts to coordinate testing environments and resolve system problems.
- Maintained and managed processing logs for financial institutions
- Assisted end users with technical requests such as password resets.
- Processed service desk tickets for over 30 financial clients.
- Mapped and documented interfaces between legacy and newer systems
- Provided data analysis via SQL server for over 25 fortune 10 organizations.
Nov 2022 - May 2023
System Specialist
Feb 2022 - Sep 2022
It Systems Account Admin
Mar 2020 - Sep 2022
Service Desk Support
Possess adeptness in implementing technology-based solutions for business problems, along with standards, procedures, and processes that improve business functionality.
Sep 2018 - Feb 2020
Sales Service Representative
Knowledge base ability to assist end users with navigating and troubleshooting devices and websites for current and future use.
Feb 2018 - Aug 2018
Help Desk Support
- Assists hundreds of USAA military members with navigation to company website and password reset resolutions.
- Helps to ensure client Service Level Agreements at 90% or above.
- Closed 95% of trouble tickets on the first call without escalation.
- Achieved a user satisfaction rating of 4.9/5.0 consistently logged and monitored ticket status to ensure fast, quality resolution of every issue.
- Performed analysis of problems and assist with corrective action to restore functionality.
- Researched issues on various computer systems and databases to resolve complaints, answer inquiries and outlined solutions.
Mar 2015 - Oct 2017
2 education records
Jay Ogden education
Computer Science
Tarrent County College
Education record
Udemy Comptia A+ Certification Of Completion
FAQ
Frequently asked questions about Jay Ogden
Quick answers generated from the profile data available on this page.
What company does Jay Ogden work for?
Jay Ogden works for Radiant Technology Solutions.
What is Jay Ogden's role at Radiant Technology Solutions?
Jay Ogden is listed as IT Systems Specialist at Radiant Technology Solutions.
What is Jay Ogden's email address?
AeroLeads has found 1 work email signal at @caliberhomeloans.com for Jay Ogden at Radiant Technology Solutions.
Where is Jay Ogden based?
Jay Ogden is based in Greater Tampa Bay Area, United States, United States while working with Radiant Technology Solutions.
What companies has Jay Ogden worked for?
Jay Ogden has worked for Radiant Technology Solutions, Crash Champions, Crown Castle, Affirmative Technologies, and Caliber Home Loans, Inc..
How can I contact Jay Ogden?
You can use AeroLeads to view verified contact signals for Jay Ogden at Radiant Technology Solutions, including work email, phone, and LinkedIn data when available.
What schools did Jay Ogden attend?
Jay Ogden holds Computer Science from Tarrent County College.
What skills is Jay Ogden known for?
Jay Ogden is listed with skills including Customer Service, Sales, Process Improvement, Credit, Team Building, Management, Microsoft Excel, and Microsoft Word.
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