Be audacious - be bold!

• Tender and Contracts • Customer Liaison & Administration • Expanded Public Works Programme (EPWP) • Providing a Secretarial and Administrative Support Assistant function to the Manager: Cleansing • Contract Administration (Contract Management) • Project administrator - 23 projects • Audits • Budgets / Journals • Procurement of Goods and Services

• Client/Customer Liaison - Engaged with clients, brokers and underwriters using Microsoft Dynamics CRM • Tracked system anomalies had to be negotiated e.g. duplicate requests• Statistics • Customer queries

Executive Personal Assistant to Customer Care & Centre Managers

Complete Accounts Receivable function (in excess of R 8 million per month)• Income forecasting• Revenue reports • Prepared requests for credit for prices & quantity disputes • Age Analysis & Month End Reports• Processed Recoverable invoices• Petty Cash • Customer Account Queries/Inquiries • Creditors • Assets

Delivered a comprehensive administrative support service including Word processing, reports, presentations and other documents (using MS Office) relating to the work of the company.• Supervised and monitored 3 administrative staff members• Supported executive members of the Board in the absence of their Support staff as the need arose in undertaking their duties.• Drafted and distributed Agenda's & Minutes of meetings • Front Office - Responded to and answered public inquiries, answering telephone calls, messages and greeting visitors.• Organized and Coordinated Corporate Investors Conference - Cape Town (2003)• Supported 3 sales staff members with general administrative support.• Maintained stock of stationary and supplies.• Managed computerised and manual filing systems.• Ad Hoc administrative duties as required by the MD and other Executives.• Provided Administrative Support to the Director of Subsidiary Company – Ikusasa Lethu Youth Development Organisation a. Formulated and Developed Constitution, Mission Statement & Business Plan b. Researched HIV/AIDS prevalence amongst the Youth of South Africa; Parenting Techniques; Youth and the influence of Drugs

• Agendas ; Minutes of Meetings; • All forms of Correspondence• Data-capturing Other: • Assisting with Graphic Design of in-house stationary (i.e. Application Forms, Receipt Books, • • Brochures, Invitations to conferences, promotional material etc.)• Liaised with various stakeholders • Coordinated In-house printing • Provided Training to sales staff of company products• Creditor account reconciliations