Manager
Current• Managed daily operations, including inventory control, staff scheduling, and customer service, ensuring efficient and smooth service.• Implemented and monitored quality control procedures to maintain high standards of food safety and customer satisfaction.• Led a team of 5+ staff, providing training and performance evaluations to ensure high productivity and morale.• Resolved operational issues quickly, from equipment malfunctions to customer complaints, minimizing impact on service.• Developed and managed budgets, controlled costs, and maximized profitability through strategic planning and resource allocation.• Ensured compliance with health and safety regulations, creating a safe working environment for staff and customers.• Maintained strong relationships with customers, addressing their needs and ensuring a high level of satisfaction.