Jay Patel Email & Phone Number

San Jose, Ca, Us

San Jose, Ca, Us

San Jose, California, United States

United States

United States

- Launched critical customer-requested features such as QR codes, Geo-based links, and a Multi-link launcher to improve user retention and reduce churn. - Integrated generative AI capabilities of GoSearch to demonstrate the comprehensive value of the GoLinks product suite.- Advised on strategic growth plans, focusing on product expansion and updated plans and pricing to attract new market segments.

- Led design and product teams through research and development to find product-market fit for adecentralized, community-driven web3 social space built on blockchain technology. Increased DAU 10X and reached 200K+ users with a successful Planet Solana product re-launch.- Aligned team on 2023 roadmap to drive growth and engagement, platform upgrades, and partnerintegrations to enable a multi-chain strategy for Ethereum, Solana, Polygon, and Internet Computer.- Defined product strategy, agile processes, and cross-team operations to accelerate our product development cycles, build our team culture, and gain early momentum for the future of DSCVR.

- Managed product team of PMs, designers, and client stakeholders to develop the DC NFT Marketplace(https://nft.dcuniverse.com) with a focus on NFT drops, crypto and fiat purchase flows, and core marketplace features to launch DC Comics’ first NFT marketplace and fan pass experience.- Led cross-functional teams across blockchain engineering, creative studio, and product to define the NFT strategy, utility roadmap, and community experience with DC Comics.- Coordinated the generative 3D NFT production process for The Bat Cowl Collection, including the design and development of the NFT drop site and reveal experience. Sold 11K NFTs worth 3M+ at launch.

San Francisco Bay Area

- Redesigned gifting flow and introduced brand and team management features to drive more usage and expansion within large organizations and agencies with diverse sending needs.- Collaborated on segmentation research, UX workshops, and user interviews to refine sales & marketing customer journeys to guide the information architecture and feature / API prioritization for next-generation Sendoso platform.

San Francisco Bay Area

- Built the business case and roadmap for evolving the Litmus Email Analytics product and shipped advanced tracking pixels, custom email performance reports, and data-driven, actionable insights for improving email design and performance. Applied machine learning to email engagement data and content to drive R&D for future product initiatives with AI.- Championed effort to build a more consistent product design system for Litmus to overhaul the IA and navigation to address early customer feedback on the new Litmus experience built around an end-to-end email project workflow.- Assembled a product-led growth (PLG) swat team to redesign the Litmus signup flow and onboarding experience to help drive top of the funnel metrics and improve trial activation rates (TAR) and retention during early COVID impact to the business. Raised TAR 53% from a low of 16% in Q2 to 26% for Q4.

San Francisco Bay Area

- Established a product growth team to focus on maximizing gross market value (GMV) and other keyperformance metrics for the creative asset marketplace through improved search & discovery, shopping cart and checkout experience, and buyer profile personalization and management.- Conducted user research and experiments to evolve and optimize the Creative Market onboarding and shop setup experience for sellers to guide them through successful launch and promotion of their products.

San Francisco Bay Area

- Managed team of developers, designers, researchers, and data analysts to drive the strategy and roadmap for buyer experience, try and buy funnel optimization, and product led growth for the entire Atlassian product portfolio, including Jira, Confluence, Bitbucket, and Trello.- Focused on pricing and packaging, product bundling, sign up flows, cart checkout flow, and user onboarding and activation to enable customers to easily trial, purchase, and manage their subscriptions. Led to 20%+ increase in multi-product sign up and second product activation for Jira customers, fueling growth from $300M in revenue to over $1B through IPO.- Guided content strategy and defined end to end user journeys for demand gen and marketing campaigns with product marketing teams across all Atlassian product groups to improve trial and purchase metrics.- Partnered with engineering and ops to improve performance and scalability of our internal platforms for content management (Magnolia), localization (Smartling), and personalization / experiments (Optimizely).

Campbell, Ca

- Conducted customer development research and evaluated the market to help define the product vision, including pricing and monetization models, for Spaces, a collaboration app for creative professionals.- Led design and development for Spaces across web, mobile, and desktop platforms with a focus on premium features, including custom branding, advanced search, and admin panel. - Developed pricing and monetization proposal for Spaces in collaboration with marketing and sales teams.- Optimized user onboarding, sign up flows and paywall experiences to drive more registrations, improve user engagement, and increase conversion metrics.

Los Altos, Ca

- Worked with product management to improve user activation and DAU through UX research and A/B testing with features and workflows within Box web application.- Developed education and engagement programs with customer success team to empower account admins, enable new users, and improve adoption and retention metrics..- Enhanced user journey and managed end-user communications for over 20M+ free users of Box, including email drips, newsletters, and in-app messaging for marketing and product updates.- Built product and monetization analytics reports to track freemium to paid conversion and measuring direct and indirect freemium-influenced ARR to monitor health of freemium business.

Alviso, Ca

- Socialized vision for establishing TiVo as a first-class development platform for innovation on TV and 2nd screens with an open API strategy and experimentation with 3rd party apps.- Defined strategy and roadmap for new TiVo Client SDK and robust Web APIs to improve both internal and external development for TiVo devices and services. - Led business development with 3rd parties interested in developing on-box apps for TiVo, as well as 2nd screen mobile apps that interact with TiVo devices and services; built relationships with, and contributed to app projects for YouTube, AOL On, Spotify, Flingo, MLB.TV, and others.

Mountain View, Ca

Transformed our developer engagement by creating the unified Mozilla Developer Network (MDN). This project integrated our developer websites, programs, and community campaigns into a cohesive platform.- Revamped MDN (developer.mozilla.org) to be more useful to all web developers with a focus on open standards and cross-browser compatibility.- Built a new MDN Web Docs platform, incorporating community feedback and leading research, design, and development. We focused on better localization features, enhanced editor, and caniuse.com integration.- Formed a collaborative working group of Web advocates from Mozilla, Google, Microsoft, Opera, and the W3C, which led to the creation of WebPlatform.org (https://webplatform.github.io) and designed MDN identity with Shepard Fairey's Studio Number One (https://www.studionumberone.com)

Mountain View, Ca

Developed and launched the Mozilla Campus Reps program, an initiative that mobilized students at colleges and universities around the world to drive marketing and engineering efforts through grassroots education and social media campaigns.- Developed a community framework and marketing guide for recruiting and training students worldwide on Firefox marketing and Mozilla open source project opportunities.- Expanded a small group of 50 students into a thriving online community of over 3000 Reps, which evolved into Mozilla Reps, an inclusive community that introduced Firefox to a broader audience and spread the Mozilla mission globally.

Mountain View, Ca

Created a new Mozilla QA Community brand and portal to centralize content and communication (QMO – quality.mozilla.org).Other responsibilities included establishing best practices and developing tools for the open source QA community to test Mozilla products. Coordinated successful community events to onboard new volunteers for Mozilla engineering.

Mountain View, California, United States

Launched Firefox 1.0 and continued to work on SpreadFirefox.com while managing security and stability releases for Firefox and Thunderbird 1.x+Additionally, led QA efforts, worked with engineers on stability issues, and coordinated the recruiting, onboarding, and training of new engineering members and open source volunteers. Trained new contributors in using Bugzilla and Talkback systems.

San Jose, California, United States

Developed a game-changing app for high school football teams, making team management, game prep, and playbook creation a breeze on web, iOS, and Android devices.

Mba, Marketing & Entrepreneurship

Bs, Computer Science

Education record