Jay Pearson Email and Phone Number
Jay Pearson work email
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Jay Pearson personal email
Senior Cisco Telephony and Data Centre Pre-Sales architect and maintenance engineer since 2002, I have successfully designed many complex voice and video solutions, for a variety of organizations ranging up to 10,000+ seats and spanning multiple countries. Participated in Cisco’s Master UC certification process as the solutions/sales expert.Professional Strengths: I bring a highly professional attitude and team-player work ethic to all my projects and strive to maintain a high personal standard-of-excellence through all of my customer interactions. Regularly work with many complex projects and prioritize based on customer-driven timeframes while working within allocated budgets and programs.Sales Strengths: Pre-sales architect with over seven years of experience supporting a variety of sales teams and account executives. Proficient with today’s modern business drivers and experienced with translating these into technical solutions across a variety of manufacturers and vendors. I routinely provide Director and C-level solution presentations, outlining and describing all sales and technical aspects of my architectures. Core Qualifications:• Cisco Collaboration• Custom Contact Centre• Data Centre• Strategic Analysis• Senior Pre-Sales• Backup & Archive• Solutions development• Hosted, Hybrid & On-Prem• Vendor/Channel Management• Account Executive Support
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Customer Success Specialist - CollabCisco May 2020 - PresentToronto, Ontario, Canada -
Cxc Presenter - Customer Engagement CoeCisco Dec 2018 - May 2020Toronto, Canada Area
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Cisco Collaboration Pre-Sales ArchitectEclipse Technology Solutions Inc. Dec 2011 - Apr 2018MississaugaWorking alongside 10 account executives across all national territories, I developed over 300 customized collaborative solutions that annually closed around $2+ Million in products and services, as well as $1+ Million in recurring support renewal contracts.• Specialized within all verticals and organizational sizes• Developed all applicable SoW, LoE, design diagrams, and other project documentation• Assist Account Executives with QBR conversations and determine vendor-specific discount programs.• I assisted in developing the Cisco UC & Networking sales practice from $1M annually, to over $15M.• Largest project spanned 4 years of various sales cycles and brought in over $3M in gross revenue -
At&T Cisco Ipt Pre-Sales/Design EngineerIts Infocom Mar 2011 - Feb 2012San JoseSenior design engineering consultant for AT&T large customer solutions. Developed and designed IP Telephony solutions for international customers across all aspects of Cisco voice solutions. • Worked with technical installation engineers to develop migration paths and determine feature and function configurations.• Performed technical discovery sessions to develop customer requirements. • Assisted sales team in providing preliminary customer information sessions, kick-off knowledge transfer sessions, as well as broad Cisco IPT training for features and functions. • Acted as single point of contact for customer and sales questions regarding all aspects of IPT solutions. -
Application Support AnalystTelus Professional Services Dec 2008 - Jun 2009Design and support analyst developing enterprise class Cisco IPT systems. Assisted in the design and implementation of IPT systems for Telus customers. I worked with new, and existing customers with the design of new features, as well as the implementation of new phone systems. Assisted in the overall design of new systems, including features such as Mobility, single number reach, presence, Unified Communications Manager Business edition, Unity Connection, and other new features. I have been working with the Cisco UCM version 7.0 suite of applications including Presence, Mobility, and Meeting place elements. I have also been working on developing training documentation and presentations for new end-user training sessions for all new customers.
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Hucs Design/Support EngineerVisionoss Nov 2007 - Oct 2008Toronto, Canada AreaVoIP support engineer in charge of maintaining new multi-tenant, carrier class Cisco Hosted Unified Communications Systems with endpoints of +50,000. • Helped design and build multi-cluster, multi-tenant AVVID solutions centered around the Cisco PGW and HSI product suites and utilizing Cisco’s CUCM products like CallManager versions 4.x, 5.1, and as well 6.1. • Worked with internal software development teams in producing a bulk-provisioning tool to work with all Cisco systems within the HUCS platform.
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Tac Support EngineerCisco Systems Feb 2003 - Mar 2006Supported Cisco systems customers for all aspects of the networking cycle. Developed support strategies and troubleshooting methodologies in the VPN, network security, and AVVID voice over IP departments. I worked for one year on the VPN/security team, and transferred to the AVVID team after two months of Cisco sponsored training by application developers and lead support engineers at Cisco Head offices within R.T.P. North Carolina.• AVVID (2 years): Supported all aspects of Cisco Voice over IP products including the CallManager and Unity server systems, the 7900 series phones, Cisco Analog and digital gateway devices, as well as underlying network layers and systems. • VPN and Security (1 year): Supported all aspects of Cisco security systems including PIX, AAA and IOS firewalls, VPN and encrypted connectivity, authentication and accounting methods for perimeter security devices, as well as remote access technologies.
Jay Pearson Skills
Frequently Asked Questions about Jay Pearson
What company does Jay Pearson work for?
Jay Pearson works for Cisco
What is Jay Pearson's role at the current company?
Jay Pearson's current role is Customer Success Specialist - ISE & Umbrella.
What is Jay Pearson's email address?
Jay Pearson's email address is ja****@****zed.net
What are some of Jay Pearson's interests?
Jay Pearson has interest in Professional Photographer.
What skills is Jay Pearson known for?
Jay Pearson has skills like Cisco Ipt, Cisco Ios, Cisco Call Manager, Cisco Security, Microsoft Technologies, Network Design, Cisco Technologies, Switches, Cisco Voip, Voip, Security, Network Security.
Who are Jay Pearson's colleagues?
Jay Pearson's colleagues are Emilia Udoh, Deepak Udapudi, Mason Hodgson, Marko Đuričić, Simranjit Kaur, Daniel Padilla, Pankaj Kumar.
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