- Redesigned the admin dashboard to improve its user experience, accessibility and ease of use to non-tech-savvy users such as security personnel.- Developed and maintained custom WordPress themes and plugins.- Enhanced website performance and security, ensuring reliable uptime.- Managed the migration from Yahoo Mail to a custom email solution.- Conducted hands-on training sessions for approximately 20 staff members on effective use of admin dashboard & email system.

- Implemented a company dashboard for sending and receiving gift cards.- Integrated a AWS Payment Gateway for purchasing gift cards.- Developed social media features including commenting, liking, and tagging.

- Developed an admin interface for publishing security announcements.- Implemented a job application form to streamline security personnel recruitment.- Built a responsive website accessible on both mobile and desktop devices.- Launched the agency's first online presence on search engines, significantly improving visibility to potential clients and boosting click rates.- Managed the migration from Yahoo Mail to a custom email solution.- Conducted training sessions for approximately 50 employees on effective use of admin dashboard and email system.