Jay Ratcliffe Iv Email and Phone Number

- Dispatched a fleet of 30trucks, responsible for load finding, dispatching, tracing all drivers. Also making sure they ran where and when they wanted to run while on call 24/7 for any issues or money driver may need. - Experience as a freight broker, amassing a large carrier base, which kept my volume and percentage at the highest margin for my department. Which helped me get promoted fairly quick.- As an agent, I am responsible to manage existing customer accounts, find new accounts with consistent or increasing margin/revenue and customer service/relations. - I have experience with all types of customers, potential,old or new with positive outcomes. Day to day i contact all my accounts, take the freight from customer, handle all rate negotiations and all customer/carrier issues. Also coordinate with dispatch/brokerage to manage and cover the freight. - Utilize variety of customers websites where I must update each load that i take from the customer, with all pertinent information, charges and OS&Ds. - I receive and handle all the aging reports, past due amounts and any carrier/driver fees associated with my accounts. - On call for drivers or customers 24/7 - Handle all types of freight and equipment, TL or LTL. - Work on social marketing/networking and advertising to help generate new business. Always writing down new ideas, researching industry fluctuation and working on Strategic Sales ideas for continued success, advancement of my company. - Each year I spend a week or two on business trips, working with each customer in person to discuss new business, current business or future business. If possible take them out to eat or drinks so we can all forget about work for a few hours and relax.Specialties:Strategic sales, Customer building/development/relations, truckfleet dispatch, Logistics coordinator, rate negotiations, freight broker, account manager, microsoft office, advanced keyboard/data entry, outside sales