Jay Reylander Email & Phone Number

Birmingham, Al, Us

NASA Enterprise Security Infrastructure Engineer

- Management of Palo Alto, ASA, and meraki appliances.- Implemented and now maintain Cisco ISE (dot1x implementation)- Distributed and managed troubleshooting with over 1,500 new Meraki appliances for work from home initiative driven by the COVID epedemic- Maintained and updated Cisco Anyconnect during COVID Response- Datacenter Refresh involving converting Cisco ASA to Palo Alto Appliance

Birmingham, Alabama Area

- Managing Enterprise Firewall solutions- Managing Site to Site and Remote VPN Solutions- Cisco anyconnect, Cisco ASA Firewall with Firepower- Checkpoint firewalls- Palo Alto- MPLS Configuration- eBGP, iBGP, OSPF, and EIGRP deployed in an Enterprise environment- Cisco Nexus Configuration and management- Juniper Qfabric management and maintenance such as replacing Routing Engine and configuring Graceful routing

Birmingham, Alabama

- Implemented APC UPS solution across 30 percent of fleet involving scheduling maintenance windows and implementation of powerchute for safe shutdown of ESXi guest operating systems- Replaced aging legacy SonicWALL firewalls at 87 locations with Meraki MX84, MX64. This project included scheduling maintenance windows, securing quotes for managed services where needed, and turn up- Implementing Cisco Meraki Wireless and Ubiquiti Wireless at remote locations- Manage networking equipment in an enterprise environment with equipment from all major players such as Cisco, HP, Dell, Juniper, Meraki, and Brocade- Configuration, maintenance, and installation of data center infrastructure including Cisco Nexus- Implementation and management of Cisco ISE- Manage approximately 1000 wireless AP from both Xirrus and Meraki- Implementation of campus and client VPN technologies including SonicWALL, Meraki, Palo Alto- Managed a project implementing campus Firewalls (Meraki) at 80 locations. Duties included configuration, shipment, scheduling, and corresponding with vendors and field IT, and working on turn-up- Implementing static routes and OSPF via Cisco Nexus 9k and Cisco 4451

Birmingham, Alabama Area

• Configuring Cisco devices as part of a 3 million dollar network refresh involving implementation of Meraki wireless• Implemented refresh of data center involving deprovisioning legacy 3750 devices in place of Cisco Nexus 9k and 3k in top of rack design• Configured layer 2 and 3 Cisco devices from configuration of implemented Brocade equipment for 12 schools as part of a project to implement Xirrus wireless• Take ownership of customer issues reported and see problems through to resolution• Research, diagnose, troubleshoot and identify solutions to resolve customer issues• Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams or escalating to vendors as necessary• Provide prompt and accurate feedback to customers• Ensure proper recording and closure of all issues• Prepare accurate and timely reports • Document knowledge in the form of knowledge base technical notes and articles• Creating workflows to improve customer experience via providing fast and accurate resolutions• Installation of new technical hardware• Supporting, troubleshooting, and installation of networking and server equipment• Comfortable with large user base and primary support for multiple remote sites in an enterprise environment• Reporting of incidents that do not meet established service level agreements • Create an improvement plan for any tickets that are received and are completed outside of the timeframe established by service level agreement

- Troubleshoot network issues at client endpoint and network infrastructure- Tested and implemented equipment and software necessary to meet guidelines established by business continuity plans to provide mitigation of business impact- Member of disaster recovery team providing support for business continuity team members- Creation and management of user accounts through FIM- Use of SCCM to deploy Windows 7 images and install various software - Troubleshooting software and hardware issues- Administration of Interactive phone system- Use of CCURE card access system- Providing onsite and remote support for users operating Windows 7/xp/Mac - Configuring of end-users mobile devices for use of company email- Management of desk and multifunction printers through printers- Implementation of group policy to effectively manage machine and user policy for domain computers- Manage and complete help desk tickets for local and remote campuses- Provided troubleshooting and implementation to Windows Server 2008 servers - Preparing Active Directory for FIM implementation- Removal and replacement of equipment that has reached end of life while maintaining a green policy towards IT waste through recycling- Relocation of Online campus to new location and verification of implemented desktops, laptops, printers, Shoretel, and Interactive phone systems to mitigate threat to business continuity

Instructor of course material relating to the A+, Net+, Security+, MCP, MCSE/MCSA certifications.- Maintain and configure Lab for demonstration purposes, including Windows 2008, 2012, and client Operating systems- Demonstrate and instruct required skills for the successful implementation of Networking design, implementation, client/server environments, Active Directory Administration, and other skills pertaining to responsibilities of the career field.

South East, United States

• Contracted with Wels Fargo implementing PIX 501 firewall and Cisco Catalyst 2950 Switches• Contracted with Wachovia replacing legacy network equipment at branch offices involving implementation of broadband• Contracted with Kyocera for a large-scale self-service Kiosk for printing at over 30 locations in the south east involving test and turn up of broadband internet, implementation of Catalyst 2950, and verifying that the new Kiosk could access self-service portal via web

Bachelor’S Degree, Network Management

Associate Of Science (A.S.), Network Engineering