Jay Richards Email & Phone Number

Austin, Texas Area

• Developed and delivered demonstration materials specializing in Application Performance Management. Motivated and sold customers by performing technical software product presentation and evaluations. Communicated to.
• Developed and presented performance tuning training material for Chrysler to resolve response time issues. Facilitated software sale in excess of $1 million and reduced problem resolution time 75% while also saving.
• Demonstrated and implemented performance management solution at MasterCard to resolve slow response time of credit card processing for Walmart. Successfully diagnosed issue and executed software sale over $500,000
• Programmed demo application to deliver live product demonstrations resulting in software sales in excess of $10 million

• Consulted with sales teams for high profile accounts in Asia and Latin America, delivering presentations and coordinating technical software evaluations. Developed and presented technical training to field technical.
• Presented and demonstrated data masking/test data privacy software solutions across Asia for several large banks allowing them to meet new banking security regulations. Resulted in software and implementation services.
• Consulted with Social Security Administration to develop custom Java data masking. Implemented data privacy solution with software and implementation services of over $4 million

• Developed and delivered demonstration materials for customers in North America. Motivated and sold customers by performing technical software product presentations and evaluations. Communicated customer enhancement.
• Authored whitepaper detailing the steps and responsibilities of implementing Test Data Privacy projects allowing for a structured methodology and project plan. Resulting plan was incorporated into a new services.
• Programmed Express Border Screening application for US Homeland Security to allow for expedited screening of commercial trucks. Completed software and services sale in excess of $100,000

• Directed short and long term product direction based on market and competitive requirements. Coordinated product release schedules with development. Presented product benefits and direction to customers, market.
• Discovered need for data masking functions and directed the development of new Test Data Privacy capabilities. Resulting Data Privacy Solution generates on-going annual maintenance revenue over $5 million
• Directed development of new compare capabilities in File-AID/MVS and increased maintenance retention over 90%
• Designed and launched Y2K date aging software to test the impact of year 2000 and prepare application changes. Data Ager solution produced sales of $1.7 million the first day and over $7 million in the first year..

• DB2 Database Administrator - June 1988 - May 1991
• End-User Support Manager - October 1985 - June 1988
• Computer Operator - October 1984 - October 1985