Customer Service Specialist
London, United Kingdom
• Resolved customer issues effectively, using strong interpersonal skills and conflict resolution techniques.• Adhered to and promoted company policies and procedures, maintaining health, safety, and security compliance.• Cultivated customer loyalty through exceptional service, promoting repeat custom and improved sales.• Assisted customers with varying questions and concerns, using product knowledge and service expertise to resolve issues promptly.• During this current job, I still do freelance editing in my spare time, such as editing YouTube videos, making short films and music videos, please feel free to email me and ask for a preview of my current editing work.